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289 lines
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<meta name="description" content="Membership Service Agreement for CozSweet - Domies Technology Limited">
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<div><strong><span style="font-size: 26px;"><span data-custom-class="title"><h1>MEMBERSHIP SERVICE AGREEMENT</h1></span></span></strong></div>
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<div><span style="color: rgb(127, 127, 127);"><strong><span style="font-size: 15px;"><span data-custom-class="subtitle">Last updated <strong>January 01, 2025</strong></span></span></strong></span></div>
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<div><br></div><div><br></div><div><br></div>
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<div style="line-height: 1.5;"><span style="color: rgb(89, 89, 89); font-size: 15px;"><span data-custom-class="body_text">This Membership Service Agreement ("<strong>Agreement</strong>") is entered into between you ("<strong>User</strong>" or "<strong>you</strong>") and <strong>Domies Technology Limited</strong> ("<strong>we</strong>," "<strong>us</strong>," or "<strong>our</strong>"), governing your access to and use of CozSweet membership services ("<strong>Membership Services</strong>"). By subscribing to, activating, or otherwise using the Membership Services, you confirm that you have read, understood, and agreed to be bound by this Agreement in its entirety.</span></span></div>
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<div style="line-height: 1.5;"><br></div>
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<div style="line-height: 1.5;"><span style="font-size: 15px;"><span data-custom-class="body_text"><strong>Questions or concerns?</strong> If you have any questions about this Agreement, please contact us at <a href="mailto:contact@banlv-ai.com" data-custom-class="link">contact@banlv-ai.com</a>.</span></span></div>
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<div style="line-height: 1.5;"><br></div><div style="line-height: 1.5;"><br></div>
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<div id="toc" style="line-height: 1.5;"><span style="font-size: 15px;"><span style="color: rgb(0, 0, 0);"><strong><span data-custom-class="heading_1"><h2>TABLE OF CONTENTS</h2></span></strong></span></span></div>
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<div style="line-height: 1.5;"><span style="font-size: 15px;"><a data-custom-class="link" href="#parties"><span style="color: rgb(0, 58, 250);">1. PARTIES TO THIS AGREEMENT</span></a></span></div>
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<div style="line-height: 1.5;"><span style="font-size: 15px;"><a data-custom-class="link" href="#services"><span style="color: rgb(0, 58, 250);">2. MEMBERSHIP SERVICES DESCRIPTION</span></a></span></div>
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<div style="line-height: 1.5;"><span style="font-size: 15px;"><a data-custom-class="link" href="#eligibility"><span style="color: rgb(0, 58, 250);">3. ELIGIBILITY AND ACCOUNT REQUIREMENTS</span></a></span></div>
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<div style="line-height: 1.5;"><span style="font-size: 15px;"><a data-custom-class="link" href="#fees"><span style="color: rgb(0, 58, 250);">4. FEES AND PAYMENT</span></a></span></div>
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<div style="line-height: 1.5;"><span style="font-size: 15px;"><a data-custom-class="link" href="#term"><span style="color: rgb(0, 58, 250);">5. MEMBERSHIP TERM AND RENEWAL</span></a></span></div>
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<div style="line-height: 1.5;"><span style="font-size: 15px;"><a data-custom-class="link" href="#refunds"><span style="color: rgb(0, 58, 250);">6. CANCELLATION AND REFUND POLICY</span></a></span></div>
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<div style="line-height: 1.5;"><span style="font-size: 15px;"><a data-custom-class="link" href="#prohibited"><span style="color: rgb(0, 58, 250);">7. PROHIBITED CONDUCT</span></a></span></div>
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<div style="line-height: 1.5;"><span style="font-size: 15px;"><a data-custom-class="link" href="#ip"><span style="color: rgb(0, 58, 250);">8. INTELLECTUAL PROPERTY</span></a></span></div>
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<div style="line-height: 1.5;"><span style="font-size: 15px;"><a data-custom-class="link" href="#privacy"><span style="color: rgb(0, 58, 250);">9. PRIVACY</span></a></span></div>
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<div style="line-height: 1.5;"><span style="font-size: 15px;"><a data-custom-class="link" href="#modifications"><span style="color: rgb(0, 58, 250);">10. MODIFICATIONS TO SERVICES</span></a></span></div>
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<div style="line-height: 1.5;"><span style="font-size: 15px;"><a data-custom-class="link" href="#termination"><span style="color: rgb(0, 58, 250);">11. TERMINATION</span></a></span></div>
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<div style="line-height: 1.5;"><span style="font-size: 15px;"><a data-custom-class="link" href="#disclaimer"><span style="color: rgb(0, 58, 250);">12. DISCLAIMER OF WARRANTIES</span></a></span></div>
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<div style="line-height: 1.5;"><span style="font-size: 15px;"><a data-custom-class="link" href="#liability"><span style="color: rgb(0, 58, 250);">13. LIMITATION OF LIABILITY</span></a></span></div>
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<div style="line-height: 1.5;"><span style="font-size: 15px;"><a data-custom-class="link" href="#governing"><span style="color: rgb(0, 58, 250);">14. GOVERNING LAW AND DISPUTE RESOLUTION</span></a></span></div>
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<div style="line-height: 1.5;"><span style="font-size: 15px;"><a data-custom-class="link" href="#updates"><span style="color: rgb(0, 58, 250);">15. UPDATES TO THIS AGREEMENT</span></a></span></div>
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<div id="parties" style="line-height: 1.5;"><strong><span data-custom-class="heading_1"><h2>1. PARTIES TO THIS AGREEMENT</h2></span></strong></div>
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<div style="line-height: 1.5;"><span style="font-size: 15px;"><span data-custom-class="body_text">This Agreement is made between:</span></span></div>
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<div style="line-height: 1.5;"><br></div>
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<ul>
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<li data-custom-class="body_text" style="line-height: 1.5;"><span style="font-size: 15px;"><strong>User:</strong> Any individual or entity that subscribes to or uses CozSweet Membership Services.</span></li>
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<li data-custom-class="body_text" style="line-height: 1.5;"><span style="font-size: 15px;"><strong>Company:</strong> Domies Technology Limited, a company registered in Hong Kong, China, with its principal office at Hi-Tech Industrial Park, Hong Kong. Contact email: <a href="mailto:contact@banlv-ai.com" data-custom-class="link">contact@banlv-ai.com</a>.</span></li>
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</ul>
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<div style="line-height: 1.5;"><br></div>
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<div id="services" style="line-height: 1.5;"><strong><span data-custom-class="heading_1"><h2>2. MEMBERSHIP SERVICES DESCRIPTION</h2></span></strong></div>
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<div style="line-height: 1.5;"><span style="font-size: 15px;"><span data-custom-class="body_text">CozSweet Membership Services provide Users with access to premium features within the CozSweet application, including but not limited to:</span></span></div>
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<div style="line-height: 1.5;"><br></div>
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<ul>
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<li data-custom-class="body_text" style="line-height: 1.5;"><span style="font-size: 15px;">Unlimited access to advanced AI-powered photo editing tools and filters</span></li>
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<li data-custom-class="body_text" style="line-height: 1.5;"><span style="font-size: 15px;">Priority access to new feature releases and beta programs</span></li>
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<li data-custom-class="body_text" style="line-height: 1.5;"><span style="font-size: 15px;">Ad-free experience across all in-app features</span></li>
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<li data-custom-class="body_text" style="line-height: 1.5;"><span style="font-size: 15px;">Expanded cloud storage for saved projects and assets</span></li>
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<li data-custom-class="body_text" style="line-height: 1.5;"><span style="font-size: 15px;">Dedicated member-only customer support</span></li>
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<li data-custom-class="body_text" style="line-height: 1.5;"><span style="font-size: 15px;">Exclusive member discounts on future product offerings</span></li>
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</ul>
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<div style="line-height: 1.5;"><br></div>
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<div style="line-height: 1.5;"><span style="font-size: 15px;"><span data-custom-class="body_text">The specific features available under each membership tier are displayed on the subscription page at the time of purchase. We reserve the right to modify the features included in Membership Services with reasonable prior notice to Users.</span></span></div>
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<div style="line-height: 1.5;"><br></div>
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<div id="eligibility" style="line-height: 1.5;"><strong><span data-custom-class="heading_1"><h2>3. ELIGIBILITY AND ACCOUNT REQUIREMENTS</h2></span></strong></div>
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<div style="line-height: 1.5;"><span style="font-size: 15px;"><span data-custom-class="body_text">To subscribe to Membership Services, you must:</span></span></div>
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<div style="line-height: 1.5;"><br></div>
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<ul>
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<li data-custom-class="body_text" style="line-height: 1.5;"><span style="font-size: 15px;">Be at least 18 years of age and no older than 60 years of age at the time of subscription;</span></li>
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<li data-custom-class="body_text" style="line-height: 1.5;"><span style="font-size: 15px;">Hold a valid, active CozSweet account with accurate and current registration information;</span></li>
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<li data-custom-class="body_text" style="line-height: 1.5;"><span style="font-size: 15px;">Possess a valid payment method accepted by the applicable payment platform (Stripe or Coolpays);</span></li>
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<li data-custom-class="body_text" style="line-height: 1.5;"><span style="font-size: 15px;">Agree to and comply with the terms of this Agreement and our Privacy Policy.</span></li>
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</ul>
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<div style="line-height: 1.5;"><br></div>
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<div style="line-height: 1.5;"><span style="font-size: 15px;"><span data-custom-class="body_text"><strong>Age Restriction:</strong> Individuals under 18 years of age or over 60 years of age are <strong>not permitted</strong> to purchase or hold a CozSweet membership or make any payment under this Agreement. Any subscription completed in violation of this age restriction will be subject to immediate termination without refund.</span></span></div>
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<div style="line-height: 1.5;"><br></div>
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<div style="line-height: 1.5;"><span style="font-size: 15px;"><span data-custom-class="body_text">You are responsible for maintaining the confidentiality of your account credentials and for all activities occurring under your account. Membership is personal and non-transferable; sharing, selling, or otherwise transferring your membership to another person is strictly prohibited.</span></span></div>
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<div style="line-height: 1.5;"><br></div>
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<div id="fees" style="line-height: 1.5;"><strong><span data-custom-class="heading_1"><h2>4. FEES AND PAYMENT</h2></span></strong></div>
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<div style="line-height: 1.5;"><span style="font-size: 15px;"><span data-custom-class="body_text">Membership fees are clearly displayed on the subscription page before you complete your purchase. All fees are charged in the currency applicable to your region as determined by the payment platform (Stripe or Coolpays).</span></span></div>
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<div style="line-height: 1.5;"><br></div>
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<div style="line-height: 1.5;"><span style="font-size: 15px;"><span data-custom-class="body_text">Payment is processed by the respective payment platform using your registered payment method. We do not directly collect or store your payment card information. All transactions are subject to the payment terms of the applicable platform.</span></span></div>
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<div style="line-height: 1.5;"><br></div>
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<div style="line-height: 1.5;"><span style="font-size: 15px;"><span data-custom-class="body_text">Fees are inclusive of any applicable taxes. Actual amounts charged may vary due to exchange rate fluctuations or changes in local tax rates. The amount confirmed at the time of purchase is the amount you will be charged.</span></span></div>
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<div style="line-height: 1.5;"><br></div>
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<div style="line-height: 1.5;"><span style="font-size: 15px;"><span data-custom-class="body_text"><strong>Price changes:</strong> We reserve the right to adjust membership pricing. If we change the price of your current subscription plan, we will notify you at least 30 days in advance. The new price will apply starting from your next billing cycle.</span></span></div>
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<div style="line-height: 1.5;"><br></div>
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<div id="term" style="line-height: 1.5;"><strong><span data-custom-class="heading_1"><h2>5. MEMBERSHIP TERM AND RENEWAL</h2></span></strong></div>
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<div style="line-height: 1.5;"><span style="font-size: 15px;"><span data-custom-class="body_text">Membership Services are offered on the following subscription terms:</span></span></div>
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<div style="line-height: 1.5;"><br></div>
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<ul>
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<li data-custom-class="body_text" style="line-height: 1.5;"><span style="font-size: 15px;"><strong>Monthly Membership:</strong> Valid for 30 calendar days from the date of activation.</span></li>
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<li data-custom-class="body_text" style="line-height: 1.5;"><span style="font-size: 15px;"><strong>Quarterly Membership:</strong> Valid for 90 calendar days from the date of activation.</span></li>
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<li data-custom-class="body_text" style="line-height: 1.5;"><span style="font-size: 15px;"><strong>Annual Membership:</strong> Valid for 365 calendar days from the date of activation.</span></li>
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</ul>
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<div style="line-height: 1.5;"><br></div>
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<div style="line-height: 1.5;"><span style="font-size: 15px;"><span data-custom-class="body_text">Unless cancelled prior to the end of the current billing period, your membership will automatically renew for an equivalent subscription period. Automatic renewal is governed by our <a href="auto-renewal-agreement.html" data-custom-class="link">Auto-Renewal Service Agreement</a>.</span></span></div>
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<div style="line-height: 1.5;"><br></div>
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<div style="line-height: 1.5;"><span style="font-size: 15px;"><span data-custom-class="body_text">Upon expiration of a membership that has not been renewed, your account will revert to the free tier. Content you created during the membership period will remain accessible, but premium features will no longer be available.</span></span></div>
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<div id="refunds" style="line-height: 1.5;"><strong><span data-custom-class="heading_1"><h2>6. CANCELLATION AND REFUND POLICY</h2></span></strong></div>
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<div style="line-height: 1.5;"><span style="font-size: 15px;"><span data-custom-class="body_text"><strong>Cancellation:</strong> You may cancel your membership at any time through the subscription management settings of the Stripe or Coolpays. Cancellation takes effect at the end of the current billing period; you will retain access to Membership Services through that date.</span></span></div>
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<div style="line-height: 1.5;"><br></div>
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<div style="line-height: 1.5;"><span style="font-size: 15px;"><span data-custom-class="body_text"><strong>Refunds:</strong> Due to the digital nature of our services, membership fees are generally non-refundable once the membership has been activated. Exceptions may apply in the following circumstances:</span></span></div>
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<div style="line-height: 1.5;"><br></div>
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<ul>
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<li data-custom-class="body_text" style="line-height: 1.5;"><span style="font-size: 15px;">You request a refund within 24 hours of purchase and have not used any premium features;</span></li>
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<li data-custom-class="body_text" style="line-height: 1.5;"><span style="font-size: 15px;">A verified technical failure on our end renders the Membership Services completely inaccessible for more than 72 continuous hours;</span></li>
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<li data-custom-class="body_text" style="line-height: 1.5;"><span style="font-size: 15px;">Applicable consumer protection laws in your jurisdiction provide a mandatory right to a refund.</span></li>
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</ul>
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<div style="line-height: 1.5;"><br></div>
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<div style="line-height: 1.5;"><span style="font-size: 15px;"><span data-custom-class="body_text">Refund requests should be submitted to <a href="mailto:contact@banlv-ai.com" data-custom-class="link">contact@banlv-ai.com</a>. We will process eligible requests within 5 business days. For purchases made through the Stripe or Coolpays, refunds are also subject to those payment platforms' own refund policies.</span></span></div>
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<div id="prohibited" style="line-height: 1.5;"><strong><span data-custom-class="heading_1"><h2>7. PROHIBITED CONDUCT</h2></span></strong></div>
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<div style="line-height: 1.5;"><span style="font-size: 15px;"><span data-custom-class="body_text">When using Membership Services, you agree not to:</span></span></div>
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<div style="line-height: 1.5;"><br></div>
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<ul>
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<li data-custom-class="body_text" style="line-height: 1.5;"><span style="font-size: 15px;">Share, resell, rent, or otherwise transfer your membership credentials or benefits to any third party;</span></li>
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<li data-custom-class="body_text" style="line-height: 1.5;"><span style="font-size: 15px;">Use technical or other means to circumvent, disable, or interfere with membership verification or access controls;</span></li>
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<li data-custom-class="body_text" style="line-height: 1.5;"><span style="font-size: 15px;">Use the Membership Services for any unlawful purpose or in violation of any applicable laws or regulations;</span></li>
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<li data-custom-class="body_text" style="line-height: 1.5;"><span style="font-size: 15px;">Upload, transmit, or distribute content that is pornographic, violent, discriminatory, defamatory, or otherwise violates public order or morality;</span></li>
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<li data-custom-class="body_text" style="line-height: 1.5;"><span style="font-size: 15px;">Infringe upon the intellectual property, privacy, or other rights of any third party;</span></li>
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<li data-custom-class="body_text" style="line-height: 1.5;"><span style="font-size: 15px;">Engage in any activity that disrupts, damages, or impairs the operation of the CozSweet platform or its infrastructure.</span></li>
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</ul>
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<div style="line-height: 1.5;"><br></div>
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<div style="line-height: 1.5;"><span style="font-size: 15px;"><span data-custom-class="body_text">We reserve the right to immediately suspend or permanently terminate your membership without refund if you violate any of the above prohibitions.</span></span></div>
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<div id="ip" style="line-height: 1.5;"><strong><span data-custom-class="heading_1"><h2>8. INTELLECTUAL PROPERTY</h2></span></strong></div>
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<div style="line-height: 1.5;"><span style="font-size: 15px;"><span data-custom-class="body_text">The CozSweet application, including all software code, interface design, AI models, filter assets, graphics, and other content, is the exclusive property of Domies Technology Limited and is protected by applicable intellectual property laws in China and internationally.</span></span></div>
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<div style="line-height: 1.5;"><br></div>
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<div style="line-height: 1.5;"><span style="font-size: 15px;"><span data-custom-class="body_text">Your membership grants you a limited, personal, non-exclusive, non-transferable, revocable license to access and use the Membership Services for personal, non-commercial purposes only. No intellectual property rights are transferred to you under this Agreement.</span></span></div>
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<div id="privacy" style="line-height: 1.5;"><strong><span data-custom-class="heading_1"><h2>9. PRIVACY</h2></span></strong></div>
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<div style="line-height: 1.5;"><span style="font-size: 15px;"><span data-custom-class="body_text">Your use of the Membership Services is also governed by our <a href="privacy-policy.html" data-custom-class="link">Privacy Policy</a>, which is incorporated into this Agreement by reference. Please review it to understand our practices.</span></span></div>
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<div id="modifications" style="line-height: 1.5;"><strong><span data-custom-class="heading_1"><h2>10. MODIFICATIONS TO SERVICES</h2></span></strong></div>
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<div style="line-height: 1.5;"><span style="font-size: 15px;"><span data-custom-class="body_text">We reserve the right to modify, upgrade, or discontinue any aspect of the Membership Services at any time. In the event of a material change that adversely affects your membership benefits, we will provide at least 30 days' advance notice via in-app notification or registered email.</span></span></div>
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<div style="line-height: 1.5;"><br></div>
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<div style="line-height: 1.5;"><span style="font-size: 15px;"><span data-custom-class="body_text">If you do not accept the material changes, you may cancel your membership before the changes take effect and request a pro-rated refund for the unused portion of your current billing period.</span></span></div>
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<div id="termination" style="line-height: 1.5;"><strong><span data-custom-class="heading_1"><h2>11. TERMINATION</h2></span></strong></div>
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<div style="line-height: 1.5;"><span style="font-size: 15px;"><span data-custom-class="body_text">We may suspend or terminate your membership and access to the Membership Services at our sole discretion, with immediate effect and without prior notice, if:</span></span></div>
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<li data-custom-class="body_text" style="line-height: 1.5;"><span style="font-size: 15px;">You breach any provision of this Agreement;</span></li>
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<li data-custom-class="body_text" style="line-height: 1.5;"><span style="font-size: 15px;">We are required to do so by applicable law or a court order;</span></li>
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<li data-custom-class="body_text" style="line-height: 1.5;"><span style="font-size: 15px;">Your conduct causes or is likely to cause harm to other users, third parties, or us.</span></li>
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<div style="line-height: 1.5;"><br></div>
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<div style="line-height: 1.5;"><span style="font-size: 15px;"><span data-custom-class="body_text">Upon termination due to your breach, no refund will be issued. You may terminate this Agreement at any time by cancelling your membership subscription.</span></span></div>
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<div id="disclaimer" style="line-height: 1.5;"><strong><span data-custom-class="heading_1"><h2>12. DISCLAIMER OF WARRANTIES</h2></span></strong></div>
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<div style="line-height: 1.5;"><span style="font-size: 15px;"><span data-custom-class="body_text">THE MEMBERSHIP SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.</span></span></div>
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<div id="liability" style="line-height: 1.5;"><strong><span data-custom-class="heading_1"><h2>13. LIMITATION OF LIABILITY</h2></span></strong></div>
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<div style="line-height: 1.5;"><span style="font-size: 15px;"><span data-custom-class="body_text">TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL WE BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATED TO YOUR USE OF, OR INABILITY TO USE, THE MEMBERSHIP SERVICES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.</span></span></div>
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<div style="line-height: 1.5;"><span style="font-size: 15px;"><span data-custom-class="body_text">Our total aggregate liability to you for any claims arising under this Agreement shall not exceed the total membership fees you paid to us in the three (3) months immediately preceding the event giving rise to the claim.</span></span></div>
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<div id="governing" style="line-height: 1.5;"><strong><span data-custom-class="heading_1"><h2>14. GOVERNING LAW AND DISPUTE RESOLUTION</h2></span></strong></div>
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<div style="line-height: 1.5;"><span style="font-size: 15px;"><span data-custom-class="body_text">This Agreement shall be governed by and construed in accordance with the laws of Hong Kong Special Administrative Region, without regard to its conflict of law principles.</span></span></div>
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<div style="line-height: 1.5;"><span style="font-size: 15px;"><span data-custom-class="body_text">Any dispute, controversy, or claim arising out of or relating to this Agreement, or the breach, termination, or validity thereof, shall first be resolved through good-faith negotiation between the parties. If the dispute cannot be resolved through negotiation within 30 days, it shall be referred to and finally resolved by arbitration administered by the Hong Kong International Arbitration Centre (HKIAC) in accordance with its administered arbitration rules in force at the time of the dispute.</span></span></div>
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<div id="updates" style="line-height: 1.5;"><strong><span data-custom-class="heading_1"><h2>15. UPDATES TO THIS AGREEMENT</h2></span></strong></div>
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<div style="line-height: 1.5;"><span style="font-size: 15px;"><span data-custom-class="body_text">We may update this Agreement from time to time to reflect changes in our services, applicable laws, or business practices. Updated versions will be published within the CozSweet application. Your continued use of the Membership Services after the effective date of any update constitutes your acceptance of the revised Agreement. If you do not agree to any update, you should cancel your membership before the update takes effect.</span></span></div>
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<p>© 2025 Domies Technology Limited |
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