feat(chat): add support action cards and live entitlements

src/app/_hooks/use-payment-route-flow.ts

@@ -23,6 +23,8 @@ export interface UsePaymentRouteFlowInput {
   initialCategory?: string | null;
   initialPlanId?: string | null;
   commercialOfferId?: string | null;
+  resumeOrderId?: string | null;
+  chatActionId?: string | null;
 }
 
 export interface PaymentRouteFlow {
@@ -43,16 +45,20 @@ export function usePaymentRouteFlow({
   initialCategory = null,
   initialPlanId = null,
   commercialOfferId = null,
+  resumeOrderId = null,
+  chatActionId = null,
 }: UsePaymentRouteFlowInput): PaymentRouteFlow {
   const payment = usePaymentState();
   const paymentDispatch = usePaymentDispatch();
   const initializedCatalogKeyRef = useRef<string | null>(null);
+  const resumedOrderIdRef = useRef<string | null>(null);
   const catalogKey = [
     catalog,
     characterId ?? "",
     initialCategory ?? "",
     initialPlanId ?? "",
     commercialOfferId ?? "",
+    chatActionId ?? "",
   ].join(":");
 
   usePendingPaymentOrderLifecycle({
@@ -73,17 +79,25 @@ export function usePaymentRouteFlow({
       ...(initialCategory ? { category: initialCategory } : {}),
       ...(initialPlanId ? { planId: initialPlanId } : {}),
       ...(commercialOfferId ? { commercialOfferId } : {}),
+      ...(chatActionId ? { chatActionId } : {}),
     });
   }, [
     catalog,
     catalogKey,
     characterId,
     commercialOfferId,
+    chatActionId,
     initialCategory,
     initialPlanId,
     initialPayChannel,
     paymentDispatch,
   ]);
 
+  useEffect(() => {
+    if (!resumeOrderId || resumedOrderIdRef.current === resumeOrderId) return;
+    resumedOrderIdRef.current = resumeOrderId;
+    paymentDispatch({ type: "PaymentReturned", orderId: resumeOrderId });
+  }, [paymentDispatch, resumeOrderId]);
+
   return { payment, paymentDispatch };
 }

src/app/characters/[characterSlug]/tip/page.tsx

@@ -23,6 +23,7 @@ export default async function CharacterTipPage({
   const initialPlanId = normalizeTipGiftParam(
     getFirstPaymentSearchParam(query[TIP_GIFT_PLAN_ID_PARAM]),
   );
+  const chatActionId = getFirstPaymentSearchParam(query.chatActionId);
 
   return (
     <TipScreen
@@ -30,6 +31,7 @@ export default async function CharacterTipPage({
       initialPlanId={initialPlanId}
       shouldResumePendingOrder={paymentReturn.shouldResumePendingOrder}
       initialPayChannel={paymentReturn.initialPayChannel}
+      chatActionId={chatActionId}
     />
   );
 }

src/app/chat/__tests__/chat-action-navigation.test.ts

@@ -0,0 +1,110 @@
+import { describe, expect, it, vi } from "vitest";
+
+import type { ChatAction } from "@/data/schemas/chat";
+import type { PaymentOrderStatusResponse } from "@/data/schemas/payment";
+
+import {
+  resolveChatActionTarget,
+  type ChatActionNavigationContext,
+} from "../chat-action-navigation";
+
+const baseAction: ChatAction = {
+  actionId: "action-1",
+  kind: "support",
+  type: "openProfile",
+  copy: "Open it here.",
+  ctaLabel: "Open",
+  ruleId: null,
+  orderId: null,
+};
+
+function createContext(
+  order: Partial<PaymentOrderStatusResponse> = {},
+): ChatActionNavigationContext {
+  const orderResponse: PaymentOrderStatusResponse = {
+    orderId: "order-1",
+    status: "pending",
+    orderType: "dol",
+    planId: "topup-100",
+    creditsAdded: 0,
+    ...order,
+  };
+  return {
+    characterRoutes: {
+      splash: "/characters/elio/splash",
+      chat: "/characters/elio/chat",
+      call: "/characters/elio/call",
+      privateZone: "/characters/elio/private-zone",
+      tip: "/characters/elio/tip",
+    },
+    characterSlug: "elio",
+    profileUrl: "/profile?returnTo=chat",
+    feedbackUrl: "/feedback?returnTo=chat",
+    coinsRulesUrl: "/coins-rules?returnTo=chat",
+    getOrderStatus: vi.fn(async () => orderResponse),
+  };
+}
+
+describe("resolveChatActionTarget", () => {
+  it.each([
+    ["giftOffer", "/characters/elio/tip?chatActionId=action-1"],
+    ["privateAlbumOffer", "/characters/elio/private-zone"],
+    ["openProfile", "/profile?returnTo=chat"],
+    ["openWallet", "/profile?returnTo=chat"],
+    ["openCoinsRules", "/coins-rules?returnTo=chat"],
+    ["openFeedback", "/feedback?returnTo=chat"],
+  ] as const)("maps %s to an allowlisted internal page", async (type, expected) => {
+    await expect(
+      resolveChatActionTarget({ ...baseAction, type }, createContext()),
+    ).resolves.toBe(expected);
+  });
+
+  it("maps VIP and top-up actions to typed subscription routes", async () => {
+    await expect(
+      resolveChatActionTarget(
+        { ...baseAction, kind: "commercial", type: "activateVip" },
+        createContext(),
+      ),
+    ).resolves.toBe(
+      "/subscription?type=vip&returnTo=chat&character=elio&chatActionId=action-1",
+    );
+    await expect(
+      resolveChatActionTarget(
+        { ...baseAction, kind: "commercial", type: "topUp" },
+        createContext(),
+      ),
+    ).resolves.toBe(
+      "/subscription?type=topup&returnTo=chat&character=elio&chatActionId=action-1",
+    );
+  });
+
+  it("resumes a pending VIP order using its owned order id", async () => {
+    const action: ChatAction = {
+      ...baseAction,
+      type: "resumePayment",
+      orderId: "order-1",
+    };
+    await expect(
+      resolveChatActionTarget(
+        action,
+        createContext({ orderType: "vip_monthly" }),
+      ),
+    ).resolves.toBe(
+      "/subscription?type=vip&returnTo=chat&character=elio&resumeOrderId=order-1",
+    );
+  });
+
+  it("does not resume an order that is no longer pending", async () => {
+    const action: ChatAction = {
+      ...baseAction,
+      type: "resumePayment",
+      orderId: "order-1",
+    };
+    await expect(
+      resolveChatActionTarget(action, createContext({ status: "paid" })),
+    ).resolves.toBe("/profile?returnTo=chat");
+    await expect(
+      resolveChatActionTarget(action, createContext({ status: "expired" })),
+    ).resolves.toBe("/feedback?returnTo=chat");
+  });
+});

src/app/chat/chat-action-navigation.ts

@@ -0,0 +1,64 @@
+import type { ChatAction } from "@/data/schemas/chat";
+import type { PaymentOrderStatusResponse } from "@/data/schemas/payment";
+import type { CharacterRoutes } from "@/router/routes";
+import { appendRouteSearchParams, ROUTE_BUILDERS } from "@/router/routes";
+
+export interface ChatActionNavigationContext {
+  characterRoutes: CharacterRoutes;
+  characterSlug: string;
+  profileUrl: string;
+  feedbackUrl: string;
+  coinsRulesUrl: string;
+  getOrderStatus: (orderId: string) => Promise<PaymentOrderStatusResponse>;
+}
+
+/** Resolve only application-owned, allowlisted destinations for a chat action. */
+export async function resolveChatActionTarget(
+  action: ChatAction,
+  context: ChatActionNavigationContext,
+): Promise<string> {
+  switch (action.type) {
+    case "giftOffer":
+      return appendRouteSearchParams(context.characterRoutes.tip, {
+        chatActionId: action.actionId,
+      });
+    case "privateAlbumOffer":
+      return context.characterRoutes.privateZone;
+    case "openProfile":
+    case "openWallet":
+      return context.profileUrl;
+    case "openCoinsRules":
+      return context.coinsRulesUrl;
+    case "activateVip":
+      return ROUTE_BUILDERS.subscription("vip", {
+        sourceCharacterSlug: context.characterSlug,
+        returnTo: "chat",
+        chatActionId: action.actionId,
+      });
+    case "topUp":
+      return ROUTE_BUILDERS.subscription("topup", {
+        sourceCharacterSlug: context.characterSlug,
+        returnTo: "chat",
+        chatActionId: action.actionId,
+      });
+    case "openFeedback":
+      return context.feedbackUrl;
+    case "resumePayment": {
+      if (!action.orderId) return context.feedbackUrl;
+      const order = await context.getOrderStatus(action.orderId);
+      if (order.status === "paid") return context.profileUrl;
+      if (order.status !== "pending") return context.feedbackUrl;
+      if (order.orderType === "tip") return context.characterRoutes.tip;
+      return ROUTE_BUILDERS.subscription(
+        order.orderType === "vip" || order.orderType.startsWith("vip_")
+          ? "vip"
+          : "topup",
+        {
+          sourceCharacterSlug: context.characterSlug,
+          returnTo: "chat",
+          resumeOrderId: action.orderId,
+        },
+      );
+    }
+  }
+}

src/app/chat/chat-screen.tsx

@@ -18,9 +18,13 @@ import { clearPendingChatNavigation } from "@/lib/navigation/chat_unlock_session
 import { buildGlobalPageUrl } from "@/router/global-route-context";
 import { resolveAuthenticatedNavigation } from "@/router/navigation-resolver";
 import { getCharacterRoutes, ROUTE_BUILDERS, ROUTES } from "@/router/routes";
-import type { CommercialAction } from "@/data/schemas/chat";
+import type { ChatAction, CommercialAction } from "@/data/schemas/chat";
 import { paymentApi } from "@/data/services/api";
 import { behaviorAnalytics } from "@/lib/analytics";
+import {
+  recordChatActionEvent,
+  rememberChatActionArrival,
+} from "@/lib/chat/chat_action_events";
 
 import { MobileShell } from "@/app/_components/core";
 
@@ -48,6 +52,7 @@ import { useChatGuestLogin } from "./hooks/use-chat-guest-login";
 import { useChatMessageLimitBanner } from "./hooks/use-chat-message-limit-banner";
 import { useChatPromotionBootstrap } from "./hooks/use-chat-promotion-bootstrap";
 import { useSplashLatestMessageSync } from "./hooks/use-splash-latest-message-sync";
+import { resolveChatActionTarget } from "./chat-action-navigation";
 
 const chatShellStyle = {
   "--chat-message-font-size": "clamp(16px, 3.333vw, 18px)",
@@ -65,6 +70,14 @@ export function ChatScreen() {
     ROUTES.profile,
     characterRoutes.chat,
   );
+  const feedbackUrl = buildGlobalPageUrl(
+    ROUTES.feedback,
+    characterRoutes.chat,
+  );
+  const coinsRulesUrl = buildGlobalPageUrl(
+    ROUTES.coinsRules,
+    characterRoutes.chat,
+  );
   const searchParams = useSearchParams();
   const state = useChatState();
   const chatDispatch = useChatDispatch();
@@ -325,6 +338,69 @@ export function ChatScreen() {
     );
   }
 
+  function handleChatActionViewed(action: ChatAction): void {
+    void recordChatActionEvent(action, state.characterId, "viewed").catch(
+      () => undefined,
+    );
+  }
+
+  async function handleChatAction(action: ChatAction): Promise<void> {
+    behaviorAnalytics.elementClick(
+      "chat.action.open",
+      action.ctaLabel,
+      {
+        actionId: action.actionId,
+        actionKind: action.kind,
+        actionType: action.type,
+        characterId: state.characterId,
+        ruleId: action.ruleId,
+      },
+    );
+    await recordChatActionEvent(
+      action,
+      state.characterId,
+      "opened",
+    ).catch(() => undefined);
+
+    const targetUrl = await resolveChatActionTarget(action, {
+      characterRoutes,
+      characterSlug: character.slug,
+      profileUrl,
+      feedbackUrl,
+      coinsRulesUrl,
+      getOrderStatus: (orderId) => paymentApi.getOrderStatus(orderId),
+    });
+    const authenticatedTarget = resolveAuthenticatedNavigation({
+      loginStatus: authState.loginStatus,
+      targetUrl,
+    });
+    rememberChatActionArrival(
+      action,
+      state.characterId,
+      targetUrl,
+    );
+    router.push(authenticatedTarget);
+  }
+
+  function handleChatActionDismiss(action: ChatAction): void {
+    behaviorAnalytics.elementClick(
+      "chat.action.dismiss",
+      "Dismiss chat action",
+      {
+        actionId: action.actionId,
+        actionKind: action.kind,
+        actionType: action.type,
+        characterId: state.characterId,
+        ruleId: action.ruleId,
+      },
+    );
+    void recordChatActionEvent(
+      action,
+      state.characterId,
+      "dismissed",
+    ).catch(() => undefined);
+  }
+
   return (
     <MobileShell>
       <div
@@ -375,6 +451,9 @@ export function ChatScreen() {
             onCharacterAvatarClick={handleOpenCharacterPrivateZone}
             onCommercialAction={handleCommercialAction}
             onCommercialActionDismiss={handleCommercialActionDismiss}
+            onChatActionViewed={handleChatActionViewed}
+            onChatAction={handleChatAction}
+            onChatActionDismiss={handleChatActionDismiss}
             onLoadMoreHistory={() => {
               chatDispatch({ type: "ChatLoadMoreHistoryRequested" });
             }}

src/app/chat/components/__tests__/chat-action-card.test.tsx

@@ -0,0 +1,67 @@
+/* @vitest-environment jsdom */
+
+import { act } from "react";
+import { createRoot, type Root } from "react-dom/client";
+import { afterEach, beforeEach, describe, expect, it, vi } from "vitest";
+
+import { ChatActionCard } from "../chat-action-card";
+
+describe("ChatActionCard", () => {
+  let container: HTMLDivElement;
+  let root: Root;
+
+  beforeEach(() => {
+    (globalThis as { IS_REACT_ACT_ENVIRONMENT?: boolean })
+      .IS_REACT_ACT_ENVIRONMENT = true;
+    container = document.createElement("div");
+    document.body.append(container);
+    root = createRoot(container);
+  });
+
+  afterEach(() => {
+    act(() => root.unmount());
+    container.remove();
+  });
+
+  it("reports one view, opens the action and can be dismissed", async () => {
+    const onViewed = vi.fn();
+    const onActivate = vi.fn(async () => undefined);
+    const onDismiss = vi.fn();
+    const action = {
+      actionId: "action-1",
+      kind: "support" as const,
+      type: "openFeedback" as const,
+      copy: "Share the screenshot and approximate payment time here.",
+      ctaLabel: "Open Feedback",
+      ruleId: null,
+      orderId: null,
+    };
+
+    await act(async () => {
+      root.render(
+        <ChatActionCard
+          action={action}
+          onViewed={onViewed}
+          onActivate={onActivate}
+          onDismiss={onDismiss}
+        />,
+      );
+    });
+    expect(onViewed).toHaveBeenCalledTimes(1);
+    expect(container.querySelector("[data-chat-action='openFeedback']"))
+      .not.toBeNull();
+
+    const openButton = Array.from(container.querySelectorAll("button")).find(
+      (button) => button.textContent?.includes("Open Feedback"),
+    );
+    await act(async () => openButton?.click());
+    expect(onActivate).toHaveBeenCalledWith(action);
+
+    const dismissButton = container.querySelector<HTMLButtonElement>(
+      'button[aria-label="Dismiss"]',
+    );
+    act(() => dismissButton?.click());
+    expect(onDismiss).toHaveBeenCalledWith(action);
+    expect(container.innerHTML).toBe("");
+  });
+});

src/app/chat/components/chat-action-card.tsx

@@ -0,0 +1,118 @@
+"use client";
+
+import { useEffect, useRef, useState } from "react";
+import {
+  ArrowRight,
+  CircleDollarSign,
+  CircleHelp,
+  Gift,
+  Images,
+  LoaderCircle,
+  MessageSquareWarning,
+  UserRound,
+  WalletCards,
+  X,
+  type LucideIcon,
+} from "lucide-react";
+
+import type { ChatAction } from "@/data/schemas/chat";
+
+import styles from "./chat-area.module.css";
+
+const ACTION_ICONS: Record<ChatAction["type"], LucideIcon> = {
+  giftOffer: Gift,
+  privateAlbumOffer: Images,
+  openProfile: UserRound,
+  openWallet: WalletCards,
+  openCoinsRules: WalletCards,
+  activateVip: CircleDollarSign,
+  topUp: CircleDollarSign,
+  openFeedback: MessageSquareWarning,
+  resumePayment: CircleHelp,
+};
+
+export interface ChatActionCardProps {
+  action: ChatAction;
+  onViewed?: (action: ChatAction) => void;
+  onActivate?: (action: ChatAction) => void | Promise<void>;
+  onDismiss?: (action: ChatAction) => void;
+}
+
+export function ChatActionCard({
+  action,
+  onViewed,
+  onActivate,
+  onDismiss,
+}: ChatActionCardProps) {
+  const [dismissed, setDismissed] = useState(false);
+  const [activating, setActivating] = useState(false);
+  const [activationError, setActivationError] = useState<string | null>(null);
+  const viewedActionIdRef = useRef<string | null>(null);
+
+  useEffect(() => {
+    if (viewedActionIdRef.current === action.actionId) return;
+    viewedActionIdRef.current = action.actionId;
+    onViewed?.(action);
+  }, [action, onViewed]);
+
+  if (dismissed) return null;
+  const Icon = ACTION_ICONS[action.type];
+
+  return (
+    <aside
+      className={styles.commercialAction}
+      aria-label={action.ctaLabel}
+      data-chat-action={action.type}
+      data-chat-action-kind={action.kind}
+    >
+      <div className={styles.commercialActionHeader}>
+        <Icon size={18} aria-hidden="true" />
+        <button
+          type="button"
+          className={styles.commercialActionDismiss}
+          title="Dismiss"
+          aria-label="Dismiss"
+          onClick={() => {
+            setDismissed(true);
+            onDismiss?.(action);
+          }}
+        >
+          <X size={16} aria-hidden="true" />
+        </button>
+      </div>
+      <p className={styles.commercialActionCopy}>{action.copy}</p>
+      {activationError ? (
+        <p className={styles.commercialActionError} role="alert">
+          {activationError}
+        </p>
+      ) : null}
+      <button
+        type="button"
+        className={styles.commercialActionButton}
+        disabled={activating}
+        onClick={() => {
+          setActivating(true);
+          setActivationError(null);
+          void Promise.resolve(onActivate?.(action))
+            .catch(() =>
+              setActivationError(
+                "This option is unavailable right now. Please try again.",
+              ),
+            )
+            .finally(() => setActivating(false));
+        }}
+      >
+        <span>{action.ctaLabel}</span>
+        {activating ? (
+          <LoaderCircle
+            className={styles.commercialActionSpinner}
+            size={17}
+            aria-hidden="true"
+          />
+        ) : (
+          <ArrowRight size={17} aria-hidden="true" />
+        )}
+      </button>
+    </aside>
+  );
+}

src/app/chat/components/chat-area.tsx

@@ -24,7 +24,7 @@ import {
 import { LoaderCircle } from "lucide-react";
 
 import type { UiMessage } from "@/stores/chat/ui-message";
-import type { CommercialAction } from "@/data/schemas/chat";
+import type { ChatAction, CommercialAction } from "@/data/schemas/chat";
 import { usePullToRefresh } from "@/hooks/use-pull-to-refresh";
 
 import {
@@ -64,6 +64,9 @@ export interface ChatAreaProps {
   onCharacterAvatarClick?: () => void;
   onCommercialAction?: (action: CommercialAction) => void;
   onCommercialActionDismiss?: (action: CommercialAction) => void;
+  onChatActionViewed?: (action: ChatAction) => void;
+  onChatAction?: (action: ChatAction) => void | Promise<void>;
+  onChatActionDismiss?: (action: ChatAction) => void;
 }
 
 type ChatMessageAction = (
@@ -90,6 +93,9 @@ export function ChatArea({
   onCharacterAvatarClick,
   onCommercialAction,
   onCommercialActionDismiss,
+  onChatActionViewed,
+  onChatAction,
+  onChatActionDismiss,
 }: ChatAreaProps) {
   const scrollRef = useRef<HTMLDivElement>(null);
   const contentRef = useRef<HTMLDivElement>(null);
@@ -264,6 +270,9 @@ export function ChatArea({
           onCharacterAvatarClick,
           onCommercialAction,
           onCommercialActionDismiss,
+          onChatActionViewed,
+          onChatAction,
+          onChatActionDismiss,
         )}
 
         {isReplyingAI ? (
@@ -304,6 +313,9 @@ function renderMessagesWithDateHeaders(
   onCharacterAvatarClick?: () => void,
   onCommercialAction?: (action: CommercialAction) => void,
   onCommercialActionDismiss?: (action: CommercialAction) => void,
+  onChatActionViewed?: (action: ChatAction) => void,
+  onChatAction?: (action: ChatAction) => void | Promise<void>,
+  onChatActionDismiss?: (action: ChatAction) => void,
 ) {
   return buildChatRenderItems(messages, getMessageKey).map((item) =>
     item.type === "date" ? (
@@ -324,6 +336,7 @@ function renderMessagesWithDateHeaders(
         lockedPrivate={item.message.lockedPrivate}
         privateMessageHint={item.message.privateMessageHint}
         commercialAction={item.message.commercialAction}
+        chatAction={item.message.chatAction}
         isUnlockingMessage={
           isUnlockingMessage === true &&
           item.message.displayId === unlockingMessageId
@@ -336,6 +349,9 @@ function renderMessagesWithDateHeaders(
         onCharacterAvatarClick={onCharacterAvatarClick}
         onCommercialAction={onCommercialAction}
         onCommercialActionDismiss={onCommercialActionDismiss}
+        onChatActionViewed={onChatActionViewed}
+        onChatAction={onChatAction}
+        onChatActionDismiss={onChatActionDismiss}
       />
     ),
   );

src/app/chat/components/index.ts

@@ -6,6 +6,7 @@ export * from "./ai-disclosure-banner";
 export * from "./browser-hint-overlay";
 export * from "./chat-area";
 export * from "./commercial-action-card";
+export * from "./chat-action-card";
 export * from "./chat-header";
 export * from "./chat-insufficient-credits-banner";
 export * from "./chat-input-bar";

src/app/chat/components/message-bubble.tsx

@@ -9,7 +9,7 @@
  *   - 用户：[占位 spacer] [Content] [Avatar]
  */
 import { useUserSelector } from "@/stores/user/user-context";
-import type { CommercialAction } from "@/data/schemas/chat";
+import type { ChatAction, CommercialAction } from "@/data/schemas/chat";
 
 import { MessageAvatar } from "./message-avatar";
 import { MessageContent } from "./message-content";
@@ -29,6 +29,7 @@ export interface MessageBubbleProps {
   lockedPrivate?: boolean | null;
   privateMessageHint?: string | null;
   commercialAction?: CommercialAction | null;
+  chatAction?: ChatAction | null;
   isUnlockingMessage?: boolean;
   onUnlockPrivateMessage?: ChatMessageAction;
   onUnlockVoiceMessage?: ChatMessageAction;
@@ -38,6 +39,9 @@ export interface MessageBubbleProps {
   onCharacterAvatarClick?: () => void;
   onCommercialAction?: (action: CommercialAction) => void;
   onCommercialActionDismiss?: (action: CommercialAction) => void;
+  onChatActionViewed?: (action: ChatAction) => void;
+  onChatAction?: (action: ChatAction) => void | Promise<void>;
+  onChatActionDismiss?: (action: ChatAction) => void;
 }
 
 type ChatMessageAction = (
@@ -59,6 +63,7 @@ export function MessageBubble({
   lockedPrivate,
   privateMessageHint,
   commercialAction,
+  chatAction,
   isUnlockingMessage,
   onUnlockPrivateMessage,
   onUnlockVoiceMessage,
@@ -68,6 +73,9 @@ export function MessageBubble({
   onCharacterAvatarClick,
   onCommercialAction,
   onCommercialActionDismiss,
+  onChatActionViewed,
+  onChatAction,
+  onChatActionDismiss,
 }: MessageBubbleProps) {
   const avatarUrl = useUserSelector((state) => state.context.avatarUrl);
 
@@ -97,6 +105,7 @@ export function MessageBubble({
           lockedPrivate={lockedPrivate}
           privateMessageHint={privateMessageHint}
           commercialAction={commercialAction}
+          chatAction={chatAction}
           isUnlockingMessage={isUnlockingMessage}
           onUnlockPrivateMessage={onUnlockPrivateMessage}
           onUnlockVoiceMessage={onUnlockVoiceMessage}
@@ -104,6 +113,9 @@ export function MessageBubble({
           onOpenImage={onOpenImage}
           onCommercialAction={onCommercialAction}
           onCommercialActionDismiss={onCommercialActionDismiss}
+          onChatActionViewed={onChatActionViewed}
+          onChatAction={onChatAction}
+          onChatActionDismiss={onChatActionDismiss}
         />
         <div className={styles.bubbleAvatarSpacer} aria-hidden="true" />
       </div>

src/app/chat/components/message-content.tsx

@@ -1,6 +1,7 @@
 "use client";
-import type { CommercialAction } from "@/data/schemas/chat";
+import type { ChatAction, CommercialAction } from "@/data/schemas/chat";
 
+import { ChatActionCard } from "./chat-action-card";
 import { CommercialActionCard } from "./commercial-action-card";
 import { ImageBubble } from "./image-bubble";
 import { LockedImageMessageCard } from "./locked-image-message-card";
@@ -23,6 +24,7 @@ export interface MessageContentProps {
   lockedPrivate?: boolean | null;
   privateMessageHint?: string | null;
   commercialAction?: CommercialAction | null;
+  chatAction?: ChatAction | null;
   isUnlockingMessage?: boolean;
   onUnlockPrivateMessage?: ChatMessageAction;
   onUnlockVoiceMessage?: ChatMessageAction;
@@ -30,6 +32,9 @@ export interface MessageContentProps {
   onOpenImage?: (displayMessageId: string) => void;
   onCommercialAction?: (action: CommercialAction) => void;
   onCommercialActionDismiss?: (action: CommercialAction) => void;
+  onChatActionViewed?: (action: ChatAction) => void;
+  onChatAction?: (action: ChatAction) => void | Promise<void>;
+  onChatActionDismiss?: (action: ChatAction) => void;
 }
 
 type ChatMessageAction = (
@@ -53,6 +58,7 @@ export function MessageContent({
   lockedPrivate,
   privateMessageHint,
   commercialAction,
+  chatAction,
   isUnlockingMessage,
   onUnlockPrivateMessage,
   onUnlockVoiceMessage,
@@ -60,6 +66,9 @@ export function MessageContent({
   onOpenImage,
   onCommercialAction,
   onCommercialActionDismiss,
+  onChatActionViewed,
+  onChatAction,
+  onChatActionDismiss,
 }: MessageContentProps) {
   const hasImage = imageUrl != null && imageUrl.length > 0;
   const hasAudio = audioUrl != null && audioUrl.length > 0;
@@ -134,7 +143,14 @@ export function MessageContent({
           ) : null}
         </>
       )}
-      {isFromAI && commercialAction ? (
+      {isFromAI && chatAction ? (
+        <ChatActionCard
+          action={chatAction}
+          onViewed={onChatActionViewed}
+          onActivate={onChatAction}
+          onDismiss={onChatActionDismiss}
+        />
+      ) : isFromAI && commercialAction ? (
         <CommercialActionCard
           action={commercialAction}
           onActivate={onCommercialAction}

src/app/coins-rules/__tests__/coins-rules-screen.test.tsx

@@ -14,9 +14,20 @@ vi.mock("@/stores/auth/auth-context", () => ({
 vi.mock("@/stores/user/user-context", () => ({
   useUserDispatch: () => vi.fn(),
   useUserState: () => ({
-    currentUser: {
-      dailyFreeChatLimit: 30,
-      dailyFreePrivateLimit: 2,
+    currentUser: null,
+    entitlements: {
+      quotas: {
+        normalChatFreeDaily: 47,
+        privateUnlockFreeDaily: 5,
+      },
+      costs: {
+        normal_message: 3,
+        private_message: 9,
+        voice_message: 11,
+        photo: 13,
+        private_album_10: 101,
+        private_album_20: 181,
+      },
     },
   }),
 }));
@@ -31,5 +42,11 @@ describe("CoinsRulesScreen", () => {
     expect(html).toContain(
       'href="/profile?returnTo=%2Fcharacters%2Fmaya%2Fchat"',
     );
+    expect(html).toContain("47 free messages daily");
+    expect(html).toContain("5 free private messages daily");
+    expect(html).toContain("3 coins / message");
+    expect(html).toContain("10 photos / 101 coins");
+    expect(html).not.toContain("30 free messages daily");
+    expect(html).not.toContain("2 free private messages daily");
   });
 });

src/app/coins-rules/coins-rules-screen.tsx

@@ -19,10 +19,6 @@ import {
 import { useAuthState } from "@/stores/auth/auth-context";
 import { useUserDispatch, useUserState } from "@/stores/user/user-context";
 
-import {
-  FREE_PRIVATE_MESSAGE_DAILY_COUNT,
-  FREE_STANDARD_CHAT_DAILY_COUNT,
-} from "./coins-rules.constants";
 import styles from "./coins-rules-screen.module.css";
 
 interface CoinRuleItem {
@@ -35,25 +31,44 @@ interface CoinRuleItem {
 const formatDailyFreeMessages = (count: number, label: string): string =>
   `${Math.max(0, Math.trunc(count))} free ${label} daily`;
 
+const formatCoinCost = (cost: number | null, unit: string): string =>
+  cost === null
+    ? "Current rate shown at unlock"
+    : `${Math.max(0, Math.trunc(cost))} coins / ${unit}`;
+
 const createCoinRules = (
-  dailyFreeChatLimit: number,
-  dailyFreePrivateLimit: number,
+  dailyFreeChatLimit: number | null,
+  dailyFreePrivateLimit: number | null,
+  costs: {
+    normalMessage: number | null;
+    privateMessage: number | null;
+    voiceMessage: number | null;
+    photo: number | null;
+    privateAlbum10: number | null;
+    privateAlbum20: number | null;
+  },
 ): readonly CoinRuleItem[] => [
   {
     title: "Standard Chat",
-    cost: "2 coins / message",
-    free: formatDailyFreeMessages(dailyFreeChatLimit, "messages"),
+    cost: formatCoinCost(costs.normalMessage, "message"),
+    free:
+      dailyFreeChatLimit === null
+        ? "Current daily allowance loads from your account"
+        : formatDailyFreeMessages(dailyFreeChatLimit, "messages"),
     icon: MessageCircle,
   },
   {
     title: "Private Chat",
-    cost: "10 coins / message",
-    free: formatDailyFreeMessages(dailyFreePrivateLimit, "private messages"),
+    cost: formatCoinCost(costs.privateMessage, "message"),
+    free:
+      dailyFreePrivateLimit === null
+        ? "Current daily allowance loads from your account"
+        : formatDailyFreeMessages(dailyFreePrivateLimit, "private messages"),
     icon: Sparkles,
   },
   {
     title: "Voice Message",
-    cost: "20 coins / message",
+    cost: formatCoinCost(costs.voiceMessage, "message"),
     icon: Mic2,
   },
   // {
@@ -63,17 +78,23 @@ const createCoinRules = (
   // },
   {
     title: "Photo",
-    cost: "40 coins / photo",
+    cost: formatCoinCost(costs.photo, "photo"),
     icon: ImageIcon,
   },
   {
     title: "Private Album",
-    cost: "10 photos / 300 coins",
+    cost:
+      costs.privateAlbum10 === null
+        ? "Current price shown in Private Zone"
+        : `10 photos / ${Math.max(0, Math.trunc(costs.privateAlbum10))} coins`,
     icon: ImageIcon,
   },
   {
     title: "Private Album",
-    cost: "20 photos / 600 coins",
+    cost:
+      costs.privateAlbum20 === null
+        ? "Current price shown in Private Zone"
+        : `20 photos / ${Math.max(0, Math.trunc(costs.privateAlbum20))} coins`,
     icon: ImageIcon,
   },
 ] as const;
@@ -87,20 +108,35 @@ export function CoinsRulesScreen({ returnTo }: CoinsRulesScreenProps) {
   const authState = useAuthState();
   const userState = useUserState();
   const userDispatch = useUserDispatch();
+  const entitlements = userState.entitlements;
   const dailyFreeChatLimit =
-    userState.currentUser?.dailyFreeChatLimit ?? FREE_STANDARD_CHAT_DAILY_COUNT;
+    entitlements?.quotas.normalChatFreeDaily ??
+    userState.currentUser?.dailyFreeChatLimit ??
+    null;
   const dailyFreePrivateLimit =
+    entitlements?.quotas.privateUnlockFreeDaily ??
     userState.currentUser?.dailyFreePrivateLimit ??
-    FREE_PRIVATE_MESSAGE_DAILY_COUNT;
-  const standardChatLabel = formatDailyFreeMessages(
+    null;
+  const standardChatLabel =
+    dailyFreeChatLimit === null
+      ? "the current daily allowance shown for your account"
+      : formatDailyFreeMessages(dailyFreeChatLimit, "messages");
+  const privateChatLabel =
+    dailyFreePrivateLimit === null
+      ? "the current private allowance shown for your account"
+      : formatDailyFreeMessages(dailyFreePrivateLimit, "private messages");
+  const coinRules = createCoinRules(
     dailyFreeChatLimit,
-    "messages",
-  );
-  const privateChatLabel = formatDailyFreeMessages(
     dailyFreePrivateLimit,
-    "private messages",
+    {
+      normalMessage: entitlements?.costs.normal_message ?? null,
+      privateMessage: entitlements?.costs.private_message ?? null,
+      voiceMessage: entitlements?.costs.voice_message ?? null,
+      photo: entitlements?.costs.photo ?? null,
+      privateAlbum10: entitlements?.costs.private_album_10 ?? null,
+      privateAlbum20: entitlements?.costs.private_album_20 ?? null,
+    },
   );
-  const coinRules = createCoinRules(dailyFreeChatLimit, dailyFreePrivateLimit);
 
   useEffect(() => {
     if (!authState.hasInitialized || authState.isLoading) return;

src/app/coins-rules/coins-rules.constants.ts

@@ -1,2 +0,0 @@
-export const FREE_STANDARD_CHAT_DAILY_COUNT = 30;
-export const FREE_PRIVATE_MESSAGE_DAILY_COUNT = 2;

src/app/subscription/page.tsx

@@ -36,6 +36,8 @@ export default async function SubscriptionPage({
   const commercialOfferId = getFirstPaymentSearchParam(
     query.commercialOfferId,
   );
+  const resumeOrderId = getFirstPaymentSearchParam(query.resumeOrderId);
+  const chatActionId = getFirstPaymentSearchParam(query.chatActionId);
   const analyticsContext = parsePaymentAnalyticsContext({
     entryPoint: getFirstPaymentSearchParam(
       query[PAYMENT_ANALYTICS_ENTRY_PARAM],
@@ -56,6 +58,8 @@ export default async function SubscriptionPage({
       sourceCharacterSlug={sourceCharacterSlug}
       initialPlanId={initialPlanId}
       commercialOfferId={commercialOfferId}
+      resumeOrderId={resumeOrderId}
+      chatActionId={chatActionId}
     />
   );
 }

src/app/subscription/subscription-screen.tsx

@@ -47,6 +47,8 @@ export interface SubscriptionScreenProps {
   sourceCharacterSlug?: string;
   initialPlanId?: string | null;
   commercialOfferId?: string | null;
+  resumeOrderId?: string | null;
+  chatActionId?: string | null;
 }
 
 export function SubscriptionScreen({
@@ -58,6 +60,8 @@ export function SubscriptionScreen({
   sourceCharacterSlug = DEFAULT_CHARACTER_SLUG,
   initialPlanId = null,
   commercialOfferId = null,
+  resumeOrderId = null,
+  chatActionId = null,
 }: SubscriptionScreenProps) {
   const userState = useUserState();
   const hasHydrated = useHasHydrated();
@@ -83,6 +87,8 @@ export function SubscriptionScreen({
     initialPayChannel: paymentMethodConfig.initialPayChannel,
     initialPlanId,
     commercialOfferId,
+    resumeOrderId,
+    chatActionId,
   });
   const canSubscribeVip = subscriptionType === "vip";
   const analyticsContext =

src/app/subscription/use-subscription-payment-flow.ts

@@ -22,6 +22,8 @@ export interface UseSubscriptionPaymentFlowInput {
   sourceCharacterSlug?: string;
   initialPlanId?: string | null;
   commercialOfferId?: string | null;
+  resumeOrderId?: string | null;
+  chatActionId?: string | null;
 }
 
 export function useSubscriptionPaymentFlow({
@@ -32,6 +34,8 @@ export function useSubscriptionPaymentFlow({
   sourceCharacterSlug = DEFAULT_CHARACTER_SLUG,
   initialPlanId = null,
   commercialOfferId = null,
+  resumeOrderId = null,
+  chatActionId = null,
 }: UseSubscriptionPaymentFlowInput) {
   const router = useRouter();
   const { payment, paymentDispatch } = usePaymentRouteFlow({
@@ -40,6 +44,8 @@ export function useSubscriptionPaymentFlow({
     shouldResumePendingOrder,
     initialPlanId,
     commercialOfferId,
+    resumeOrderId,
+    chatActionId,
   });
   const successDialogShownOrderRef = useRef<string | null>(null);
   const [showPaymentSuccessDialog, setShowPaymentSuccessDialog] =

src/app/tip/tip-screen.tsx

@@ -40,6 +40,7 @@ export interface TipScreenProps {
   initialPlanId?: string | null;
   shouldResumePendingOrder?: boolean;
   initialPayChannel?: PayChannel | null;
+  chatActionId?: string | null;
 }
 
 export function TipScreen({
@@ -47,6 +48,7 @@ export function TipScreen({
   initialPlanId = null,
   shouldResumePendingOrder = false,
   initialPayChannel = null,
+  chatActionId = null,
 }: TipScreenProps) {
   const character = useActiveCharacter();
   const characterRoutes = useActiveCharacterRoutes();
@@ -68,6 +70,7 @@ export function TipScreen({
     initialPayChannel: paymentMethodConfig.initialPayChannel,
     paymentType: "tip",
     shouldResumePendingOrder,
+    chatActionId,
   });
 
   const selectedCategory =

src/core/net/chat-websocket.ts

@@ -14,6 +14,8 @@ import { AppEnvUtil } from "@/utils/app-env";
 import { Logger } from "@/utils/logger";
 import {
   CommercialActionSchema,
+  ChatActionSchema,
+  type ChatAction,
   type CommercialAction,
 } from "@/data/schemas/chat";
 
@@ -45,6 +47,7 @@ export class ChatWebSocket {
   onImage: ((url: string) => void) | null = null;
   onPaywallStatus: ((payload: PaywallStatusPayload) => void) | null = null;
   onCommercialAction: ((action: CommercialAction) => void) | null = null;
+  onChatAction: ((action: ChatAction) => void) | null = null;
   onError: ((errorMessage: string) => void) | null = null;
 
   constructor(
@@ -151,6 +154,8 @@ export class ChatWebSocket {
         ctaLabel?: string;
         target?: string;
         ruleId?: string;
+        kind?: string;
+        orderId?: string | null;
       };
     };
     try {
@@ -195,6 +200,11 @@ export class ChatWebSocket {
         if (action.success) this.onCommercialAction?.(action.data);
         break;
       }
+      case "chat_action": {
+        const action = ChatActionSchema.safeParse(payload.data);
+        if (action.success) this.onChatAction?.(action.data);
+        break;
+      }
       case "error":
         this.onError?.(payload.error ?? "Unknown error");
         break;

src/data/repositories/__tests__/payment_repository.test.ts

@@ -9,6 +9,33 @@ import type { PaymentApi } from "@/data/services/api";
 import { Result } from "@/utils/result";
 
 describe("PaymentRepository", () => {
+  it("forwards chat action attribution only in the owned order request", async () => {
+    const createOrder = vi.fn().mockResolvedValue({
+      orderId: "pay_xxx",
+      payParams: null,
+    });
+    const repository = new PaymentRepository({
+      createOrder,
+    } as unknown as PaymentApi);
+
+    const result = await repository.createOrder(
+      "vip_monthly",
+      "stripe",
+      true,
+      undefined,
+      undefined,
+      "019c8f8d-17d3-7a42-b1cc-b6927b1927d5",
+    );
+
+    expect(createOrder).toHaveBeenCalledWith({
+      planId: "vip_monthly",
+      payChannel: "stripe",
+      autoRenew: true,
+      chatActionId: "019c8f8d-17d3-7a42-b1cc-b6927b1927d5",
+    });
+    expect(Result.isOk(result)).toBe(true);
+  });
+
   it("loads a character gift catalog without adapting product metadata", async () => {
     const catalog = GiftProductsResponseSchema.parse({
       characterId: "elio",

src/data/repositories/interfaces/ipayment_repository.ts

@@ -31,6 +31,7 @@ export interface IPaymentRepository {
     autoRenew: boolean,
     recipientCharacterId?: string,
     commercialOfferId?: string,
+    chatActionId?: string,
   ): Promise<Result<CreatePaymentOrderResponse>>;
 
   /** 查询支付订单状态。 */

src/data/repositories/payment_repository.ts

@@ -63,6 +63,7 @@ export class PaymentRepository implements IPaymentRepository {
     autoRenew: boolean,
     recipientCharacterId?: string,
     commercialOfferId?: string,
+    chatActionId?: string,
   ): Promise<Result<CreatePaymentOrderResponse>> {
     const request = CreatePaymentOrderRequestSchema.parse({
       planId,
@@ -70,6 +71,7 @@ export class PaymentRepository implements IPaymentRepository {
       autoRenew,
       ...(recipientCharacterId ? { recipientCharacterId } : {}),
       ...(commercialOfferId ? { commercialOfferId } : {}),
+      ...(chatActionId ? { chatActionId } : {}),
     });
     return Result.wrap(() => this.api.createOrder(request));
   }

src/data/schemas/chat/__tests__/chat_action.test.ts

@@ -0,0 +1,68 @@
+import { describe, expect, it } from "vitest";
+
+import {
+  ChatActionEventRequestSchema,
+  ChatActionSchema,
+} from "@/data/schemas/chat";
+
+describe("ChatActionSchema", () => {
+  it("accepts a support action without an order", () => {
+    expect(
+      ChatActionSchema.parse({
+        actionId: "action-1",
+        kind: "support",
+        type: "openFeedback",
+        copy: "Send the screenshot and approximate payment time here.",
+        ctaLabel: "Open Feedback",
+        ruleId: null,
+        orderId: null,
+      }),
+    ).toMatchObject({ type: "openFeedback", orderId: null });
+  });
+
+  it("requires orderId only for resumePayment", () => {
+    expect(() =>
+      ChatActionSchema.parse({
+        actionId: "action-2",
+        kind: "support",
+        type: "resumePayment",
+        copy: "You can continue the pending order here.",
+        ctaLabel: "Continue",
+        ruleId: null,
+        orderId: null,
+      }),
+    ).toThrow();
+    expect(() =>
+      ChatActionSchema.parse({
+        actionId: "action-3",
+        kind: "support",
+        type: "openWallet",
+        copy: "Open your wallet.",
+        ctaLabel: "Open Wallet",
+        ruleId: null,
+        orderId: "order-not-allowed",
+      }),
+    ).toThrow();
+  });
+});
+
+describe("ChatActionEventRequestSchema", () => {
+  it("requires a UUID event id and an allowlisted event type", () => {
+    expect(
+      ChatActionEventRequestSchema.parse({
+        eventId: "4b223884-02ec-4fd2-aacf-e84ee8ca3adb",
+        actionId: "action-1",
+        characterId: "elio",
+        eventType: "arrived",
+      }),
+    ).toMatchObject({ eventType: "arrived" });
+    expect(() =>
+      ChatActionEventRequestSchema.parse({
+        eventId: "not-a-uuid",
+        actionId: "action-1",
+        characterId: "elio",
+        eventType: "clicked",
+      }),
+    ).toThrow();
+  });
+});

src/data/schemas/chat/chat_action.ts

@@ -0,0 +1,75 @@
+import { z } from "zod";
+
+export const ChatActionTypeSchema = z.enum([
+  "giftOffer",
+  "privateAlbumOffer",
+  "openProfile",
+  "openWallet",
+  "openCoinsRules",
+  "activateVip",
+  "topUp",
+  "openFeedback",
+  "resumePayment",
+]);
+
+export const ChatActionSchema = z
+  .object({
+    actionId: z.string().min(1),
+    kind: z.enum(["support", "commercial"]),
+    type: ChatActionTypeSchema,
+    copy: z.string().min(1),
+    ctaLabel: z.string().min(1),
+    ruleId: z.string().min(1).nullable(),
+    orderId: z.string().min(1).nullable(),
+  })
+  .superRefine((action, context) => {
+    if (action.type === "resumePayment" && action.orderId === null) {
+      context.addIssue({
+        code: "custom",
+        path: ["orderId"],
+        message: "orderId is required for resumePayment",
+      });
+    }
+    if (action.type !== "resumePayment" && action.orderId !== null) {
+      context.addIssue({
+        code: "custom",
+        path: ["orderId"],
+        message: "orderId is only allowed for resumePayment",
+      });
+    }
+  })
+  .readonly();
+
+export const ChatActionEventTypeSchema = z.enum([
+  "viewed",
+  "opened",
+  "dismissed",
+  "arrived",
+]);
+
+export const ChatActionEventRequestSchema = z
+  .object({
+    eventId: z.uuid(),
+    actionId: z.string().min(1),
+    characterId: z.string().min(1),
+    eventType: ChatActionEventTypeSchema,
+  })
+  .readonly();
+
+export const ChatActionEventResponseSchema = z
+  .object({
+    eventId: z.uuid(),
+    actionId: z.string().min(1),
+    eventType: ChatActionEventTypeSchema,
+    duplicate: z.boolean(),
+  })
+  .readonly();
+
+export type ChatAction = z.output<typeof ChatActionSchema>;
+export type ChatActionEventType = z.output<typeof ChatActionEventTypeSchema>;
+export type ChatActionEventRequest = z.input<
+  typeof ChatActionEventRequestSchema
+>;
+export type ChatActionEventResponse = z.output<
+  typeof ChatActionEventResponseSchema
+>;

src/data/schemas/chat/index.ts

@@ -7,6 +7,7 @@ export * from "./chat_media";
 export * from "./chat_message";
 export * from "./opening_message";
 export * from "./chat_payloads";
+export * from "./chat_action";
 export * from "./request/send_message_request";
 export * from "./request/unlock_history_request";
 export * from "./request/unlock_private_request";

src/data/schemas/chat/response/chat_send_response.ts

@@ -11,6 +11,7 @@ import {
   stringOrEmpty,
 } from "../../nullable-defaults";
 import { ChatImageSchema, ChatLockDetailSchema } from "../chat_payloads";
+import { ChatActionSchema } from "../chat_action";
 
 export const CommercialActionSchema = z
   .object({
@@ -41,6 +42,7 @@ export const ChatSendResponseSchema = z
     requiredCredits: numberOrZero,
     shortfallCredits: numberOrZero,
     commercialAction: CommercialActionSchema.nullish().default(null),
+    chatAction: ChatActionSchema.nullish().default(null),
   })
   .readonly();
 

src/data/schemas/payment/__tests__/create_payment_order_request.test.ts

@@ -0,0 +1,32 @@
+import { describe, expect, it } from "vitest";
+
+import { CreatePaymentOrderRequestSchema } from "@/data/schemas/payment";
+
+describe("CreatePaymentOrderRequestSchema", () => {
+  const baseRequest = {
+    planId: "vip_monthly",
+    payChannel: "stripe",
+    autoRenew: true,
+  } as const;
+
+  it("accepts a UUID chatActionId for funnel attribution", () => {
+    expect(
+      CreatePaymentOrderRequestSchema.parse({
+        ...baseRequest,
+        chatActionId: "019c8f8d-17d3-7a42-b1cc-b6927b1927d5",
+      }),
+    ).toMatchObject({
+      ...baseRequest,
+      chatActionId: "019c8f8d-17d3-7a42-b1cc-b6927b1927d5",
+    });
+  });
+
+  it("rejects a non-UUID chatActionId", () => {
+    expect(() =>
+      CreatePaymentOrderRequestSchema.parse({
+        ...baseRequest,
+        chatActionId: "action-1",
+      }),
+    ).toThrow();
+  });
+});

src/data/schemas/payment/request/create_payment_order_request.ts

@@ -12,6 +12,7 @@ export const CreatePaymentOrderRequestSchema = z
     autoRenew: z.boolean(),
     recipientCharacterId: z.string().min(1).optional(),
     commercialOfferId: z.string().min(1).optional(),
+    chatActionId: z.uuid().optional(),
   })
   .readonly();
 

src/data/services/api/__tests__/multi_character_api.test.ts

@@ -60,6 +60,26 @@ describe("multi-character API contract", () => {
     });
   });
 
+  it("reports an idempotent chat action event", async () => {
+    const body = {
+      eventId: "4b223884-02ec-4fd2-aacf-e84ee8ca3adb",
+      actionId: "action-1",
+      characterId: CHARACTER_ID,
+      eventType: "opened" as const,
+    };
+    httpClientMock.mockResolvedValue({
+      success: true,
+      data: { ...body, duplicate: false },
+    });
+
+    await new ChatApi().recordActionEvent(body);
+
+    expect(httpClientMock).toHaveBeenCalledWith("/api/chat/action-events", {
+      method: "POST",
+      body,
+    });
+  });
+
   it("persists the character opening message with the canonical contract", async () => {
     httpClientMock.mockResolvedValue({
       success: true,

src/data/services/api/api_contract.json

@@ -19,6 +19,7 @@
   "paymentTipMessage": { "method": "post", "path": "/api/payment/tip-message" },
   "paymentCommercialOfferAccept": { "method": "post", "path": "/api/payment/commercial-offers/{offerId}/accept" },
   "chatSend": { "method": "post", "path": "/api/chat/send" },
+  "chatActionEvents": { "method": "post", "path": "/api/chat/action-events" },
   "chatOpeningMessage": { "method": "post", "path": "/api/chat/opening-message" },
   "chatHistory": { "method": "get", "path": "/api/chat/history" },
   "chatUnlockPrivate": { "method": "post", "path": "/api/chat/unlock-private" },

src/data/services/api/api_path.ts

@@ -78,6 +78,9 @@ export class ApiPath {
   /** 发送消息 */
   static readonly chatSend = apiContract.chatSend.path;
 
+  /** 记录角色聊天操作卡漏斗事件 */
+  static readonly chatActionEvents = apiContract.chatActionEvents.path;
+
   /** 幂等保存角色开场白 */
   static readonly chatOpeningMessage = apiContract.chatOpeningMessage.path;
 

src/data/services/api/chat_api.ts

@@ -11,6 +11,10 @@ import {
   ChatPreviewsResponseSchema,
   ChatSendResponse,
   ChatSendResponseSchema,
+  ChatActionEventRequest,
+  ChatActionEventRequestSchema,
+  ChatActionEventResponse,
+  ChatActionEventResponseSchema,
   OpeningMessageRequest,
   OpeningMessageResponse,
   OpeningMessageResponseSchema,
@@ -42,6 +46,21 @@ export class ChatApi {
     return ChatSendResponseSchema.parse(unwrap(env) as Record<string, unknown>);
   }
 
+  /** 上报白名单聊天操作卡事件；eventId 用于安全重试。 */
+  async recordActionEvent(
+    body: ChatActionEventRequest,
+  ): Promise<ChatActionEventResponse> {
+    const request = ChatActionEventRequestSchema.parse(body);
+    const env = await httpClient<ApiEnvelope<unknown>>(
+      ApiPath.chatActionEvents,
+      {
+        method: "POST",
+        body: request,
+      },
+    );
+    return ChatActionEventResponseSchema.parse(unwrap(env));
+  }
+
   /** 幂等保存当前角色的首次开场白。 */
   async saveOpeningMessage(
     body: OpeningMessageRequest,

src/lib/chat/__tests__/chat_action_events.test.tsx

@@ -0,0 +1,62 @@
+/* @vitest-environment jsdom */
+
+import { beforeEach, describe, expect, it, vi } from "vitest";
+
+const recordActionEventMock = vi.hoisted(() => vi.fn());
+
+vi.mock("@/data/services/api", () => ({
+  chatApi: { recordActionEvent: recordActionEventMock },
+}));
+
+import {
+  readPendingChatActionArrival,
+  recordChatActionEvent,
+  rememberChatActionArrival,
+} from "../chat_action_events";
+
+const action = {
+  actionId: "action-1",
+  kind: "support" as const,
+  type: "openFeedback" as const,
+  copy: "Open feedback.",
+  ctaLabel: "Open Feedback",
+  ruleId: null,
+  orderId: null,
+};
+
+describe("chat action events", () => {
+  beforeEach(() => {
+    window.sessionStorage.clear();
+    recordActionEventMock.mockReset();
+    recordActionEventMock.mockResolvedValue({});
+  });
+
+  it("reuses the event UUID when an event is safely retried", async () => {
+    await recordChatActionEvent(action, "elio", "opened");
+    await recordChatActionEvent(action, "elio", "opened");
+
+    const first = recordActionEventMock.mock.calls[0]?.[0];
+    const second = recordActionEventMock.mock.calls[1]?.[0];
+    expect(first.eventId).toMatch(
+      /^[0-9a-f]{8}-[0-9a-f]{4}-4[0-9a-f]{3}-[89ab][0-9a-f]{3}-[0-9a-f]{12}$/i,
+    );
+    expect(second.eventId).toBe(first.eventId);
+  });
+
+  it("tracks the intended destination instead of an external URL", () => {
+    rememberChatActionArrival(
+      action,
+      "elio",
+      "/feedback?returnTo=%2Fcharacters%2Felio%2Fchat",
+    );
+    expect(readPendingChatActionArrival()).toEqual({
+      actionId: "action-1",
+      characterId: "elio",
+      expectedPath: "/feedback",
+    });
+
+    window.sessionStorage.clear();
+    rememberChatActionArrival(action, "elio", "https://example.com/checkout");
+    expect(readPendingChatActionArrival()).toBeNull();
+  });
+});

src/lib/chat/chat_action_events.ts

@@ -0,0 +1,100 @@
+"use client";
+
+import type {
+  ChatAction,
+  ChatActionEventType,
+} from "@/data/schemas/chat";
+import { chatApi } from "@/data/services/api";
+
+const EVENT_PREFIX = "cozsweet:chat-action-event:v1";
+const ARRIVAL_KEY = "cozsweet:chat-action-arrival:v1";
+
+interface PendingChatActionArrival {
+  actionId: string;
+  characterId: string;
+  expectedPath: string;
+}
+
+export async function recordChatActionEvent(
+  action: ChatAction,
+  characterId: string,
+  eventType: ChatActionEventType,
+): Promise<void> {
+  await recordChatActionEventById(action.actionId, characterId, eventType);
+}
+
+export async function recordChatActionEventById(
+  actionId: string,
+  characterId: string,
+  eventType: ChatActionEventType,
+): Promise<void> {
+  await chatApi.recordActionEvent({
+    eventId: getOrCreateEventId(actionId, eventType),
+    actionId,
+    characterId,
+    eventType,
+  });
+}
+
+export function rememberChatActionArrival(
+  action: ChatAction,
+  characterId: string,
+  targetUrl: string,
+): void {
+  if (typeof window === "undefined") return;
+  const target = new URL(targetUrl, window.location.origin);
+  if (target.origin !== window.location.origin) return;
+  const pending: PendingChatActionArrival = {
+    actionId: action.actionId,
+    characterId,
+    expectedPath: target.pathname,
+  };
+  window.sessionStorage.setItem(ARRIVAL_KEY, JSON.stringify(pending));
+}
+
+export function readPendingChatActionArrival(): PendingChatActionArrival | null {
+  if (typeof window === "undefined") return null;
+  try {
+    const raw = window.sessionStorage.getItem(ARRIVAL_KEY);
+    if (!raw) return null;
+    const parsed = JSON.parse(raw) as Partial<PendingChatActionArrival>;
+    if (!parsed.actionId || !parsed.characterId || !parsed.expectedPath) {
+      return null;
+    }
+    return parsed as PendingChatActionArrival;
+  } catch {
+    return null;
+  }
+}
+
+export function clearPendingChatActionArrival(): void {
+  if (typeof window === "undefined") return;
+  window.sessionStorage.removeItem(ARRIVAL_KEY);
+}
+
+function getOrCreateEventId(
+  actionId: string,
+  eventType: ChatActionEventType,
+): string {
+  const key = `${EVENT_PREFIX}:${actionId}:${eventType}`;
+  if (typeof window !== "undefined") {
+    const existing = window.sessionStorage.getItem(key);
+    if (existing) return existing;
+  }
+  const eventId = createUuid();
+  if (typeof window !== "undefined") {
+    window.sessionStorage.setItem(key, eventId);
+  }
+  return eventId;
+}
+
+function createUuid(): string {
+  if (typeof globalThis.crypto?.randomUUID === "function") {
+    return globalThis.crypto.randomUUID();
+  }
+  return "xxxxxxxx-xxxx-4xxx-yxxx-xxxxxxxxxxxx".replace(/[xy]/g, (value) => {
+    const random = Math.floor(Math.random() * 16);
+    const next = value === "x" ? random : (random & 0x3) | 0x8;
+    return next.toString(16);
+  });
+}

src/providers/chat-action-arrival-tracker.tsx

@@ -0,0 +1,28 @@
+"use client";
+
+import { useEffect } from "react";
+import { usePathname } from "next/navigation";
+
+import {
+  clearPendingChatActionArrival,
+  readPendingChatActionArrival,
+  recordChatActionEventById,
+} from "@/lib/chat/chat_action_events";
+
+export function ChatActionArrivalTracker() {
+  const pathname = usePathname();
+
+  useEffect(() => {
+    const pending = readPendingChatActionArrival();
+    if (!pending || pathname !== pending.expectedPath) return;
+    void recordChatActionEventById(
+      pending.actionId,
+      pending.characterId,
+      "arrived",
+    )
+      .then(() => clearPendingChatActionArrival())
+      .catch(() => undefined);
+  }, [pathname]);
+
+  return null;
+}

src/providers/root-providers.tsx

@@ -10,6 +10,7 @@
 import type { ReactNode } from "react";
 
 import { CharacterCatalogProvider } from "@/providers/character-catalog-provider";
+import { ChatActionArrivalTracker } from "@/providers/chat-action-arrival-tracker";
 import { SplashLatestMessageProvider } from "@/providers/splash-latest-message-provider";
 import { ViewportCssVarsProvider } from "@/providers/viewport-css-vars-provider";
 import { AppNavigationGuard } from "@/router/app-navigation-guard";
@@ -31,6 +32,7 @@ export function RootProviders({ children }: RootProvidersProps) {
           <AuthStatusChecker />
           <OAuthSessionSync />
           <AppNavigationGuard />
+          <ChatActionArrivalTracker />
           <SplashLatestMessageProvider>
             <UserProvider>
               <UserAuthSync />

src/router/routes.ts

@@ -87,6 +87,8 @@ export const ROUTE_BUILDERS = {
       analytics?: PaymentAnalyticsContext;
       planId?: string;
       commercialOfferId?: string;
+      resumeOrderId?: string;
+      chatActionId?: string;
     } = {},
   ): `/subscription?${string}` => {
     const params = new URLSearchParams({ type });
@@ -99,6 +101,12 @@ export const ROUTE_BUILDERS = {
     if (options.commercialOfferId) {
       params.set("commercialOfferId", options.commercialOfferId);
     }
+    if (options.resumeOrderId) {
+      params.set("resumeOrderId", options.resumeOrderId);
+    }
+    if (options.chatActionId) {
+      params.set("chatActionId", options.chatActionId);
+    }
     if (options.analytics) {
       params.set(
         PAYMENT_ANALYTICS_ENTRY_PARAM,

src/stores/chat/__tests__/chat-helpers.test.ts

@@ -96,6 +96,33 @@ describe("sendResponseToUiMessage", () => {
     });
   });
 
+  it("prefers the new chat action over the legacy commercial action", () => {
+    const message = sendResponseToUiMessage(
+      makeResponse({
+        chatAction: {
+          actionId: "chat-action-1",
+          kind: "support",
+          type: "openFeedback",
+          copy: "Share the screenshot here.",
+          ctaLabel: "Open Feedback",
+          ruleId: null,
+          orderId: null,
+        },
+        commercialAction: {
+          actionId: "legacy-action-1",
+          type: "giftOffer",
+          copy: "View gifts.",
+          ctaLabel: "View gifts",
+          target: "giftCatalog",
+          ruleId: "legacy-rule",
+        },
+      }),
+    );
+
+    expect(message.chatAction?.actionId).toBe("chat-action-1");
+    expect(message.commercialAction).toBeUndefined();
+  });
+
   it("maps locked voice messages without treating them as private text", () => {
     const message = sendResponseToUiMessage(
       makeResponse({

src/stores/chat/helper/message-mappers.ts

@@ -74,7 +74,9 @@ export function sendResponseToUiMessage(response: ChatSendResponse): UiMessage {
     ...(response.audioUrl && !response.lockDetail.locked
       ? { audioUrl: response.audioUrl }
       : {}),
-    ...(response.commercialAction
+    ...(response.chatAction
+      ? { chatAction: response.chatAction }
+      : response.commercialAction
         ? { commercialAction: response.commercialAction }
         : {}),
     ...deriveUiLockFields(response.lockDetail, response.image.url),

src/stores/chat/ui-message.ts

@@ -1,5 +1,5 @@
 import { z } from "zod";
-import { CommercialActionSchema } from "@/data/schemas/chat";
+import { ChatActionSchema, CommercialActionSchema } from "@/data/schemas/chat";
 
 export const UiMessageSchema = z.object({
   displayId: z.string().min(1),
@@ -18,6 +18,7 @@ export const UiMessageSchema = z.object({
   lockedPrivate: z.boolean().nullable().optional(),
   privateMessageHint: z.string().nullable().optional(),
   commercialAction: CommercialActionSchema.nullable().optional(),
+  chatAction: ChatActionSchema.nullable().optional(),
 });
 
 export type UiMessage = z.infer<typeof UiMessageSchema>;

src/stores/payment/__tests__/payment-machine.test-utils.ts

@@ -28,6 +28,7 @@ export interface CreateOrderInput {
   autoRenew: boolean;
   recipientCharacterId?: string;
   commercialOfferId?: string;
+  chatActionId?: string;
 }
 
 export type CreateOrderSpy = (input: CreateOrderInput) => void;

src/stores/payment/__tests__/payment-order-flow.test.ts

@@ -105,6 +105,30 @@ describe("payment order flow", () => {
     actor.stop();
   });
 
+  it("carries the originating chat action into order creation", async () => {
+    const createOrderSpy = vi.fn<CreateOrderSpy>();
+    const actor = createActor(
+      createTestPaymentMachine({ createOrderSpy }),
+    ).start();
+    actor.send({
+      type: "PaymentInit",
+      planId: "vip_monthly",
+      chatActionId: "019c8f8d-17d3-7a42-b1cc-b6927b1927d5",
+    });
+    await waitFor(actor, (snapshot) => snapshot.matches("ready"));
+
+    actor.send({ type: "PaymentCreateOrderSubmitted" });
+    await waitFor(actor, (snapshot) => snapshot.matches("paid"));
+
+    expect(createOrderSpy).toHaveBeenCalledWith({
+      planId: "vip_monthly",
+      payChannel: "stripe",
+      autoRenew: true,
+      chatActionId: "019c8f8d-17d3-7a42-b1cc-b6927b1927d5",
+    });
+    actor.stop();
+  });
+
   it("loads a stable Tip message after payment and clears it on reset", async () => {
     const loadTipMessage = vi.fn();
     const actor = createActor(

src/stores/payment/machine/actors/order.ts

@@ -16,6 +16,7 @@ export const createPaymentOrderActor = fromPromise<
     autoRenew: boolean;
     recipientCharacterId?: string;
     commercialOfferId?: string;
+    chatActionId?: string;
   }
 >(async ({ input }) => {
   const result = await getPaymentRepository().createOrder(
@@ -24,6 +25,7 @@ export const createPaymentOrderActor = fromPromise<
     input.autoRenew,
     input.recipientCharacterId,
     input.commercialOfferId,
+    input.chatActionId,
   );
   if (Result.isErr(result)) throw result.error;
   return result.data;

src/stores/payment/machine/catalog-flow.ts

@@ -38,17 +38,20 @@ function initializeCatalogState(
   const commercialOfferId =
     planCatalog === "default" ? (event.commercialOfferId ?? null) : null;
   const offerChanged = commercialOfferId !== context.commercialOfferId;
+  const chatActionId = event.chatActionId ?? null;
+  const chatActionChanged = chatActionId !== context.chatActionId;
 
   return {
     planCatalog,
     ...(event.payChannel ? { payChannel: event.payChannel } : {}),
     giftCharacterId,
     commercialOfferId,
+    chatActionId,
     requestedGiftCategory:
       planCatalog === "tip" ? (event.category ?? null) : null,
     requestedGiftPlanId:
       planCatalog === "tip" ? (event.planId ?? null) : null,
-    ...(catalogChanged || characterChanged || selectionChanged || offerChanged
+    ...(catalogChanged || characterChanged || selectionChanged || offerChanged || chatActionChanged
       ? {
           ...resetOrderState(),
           plans: [],

src/stores/payment/machine/order-flow.ts

@@ -198,6 +198,9 @@ const creatingOrderState = paymentMachineSetup.createStateConfig({
       ...(context.commercialOfferId
         ? { commercialOfferId: context.commercialOfferId }
         : {}),
+      ...(context.chatActionId
+        ? { chatActionId: context.chatActionId }
+        : {}),
     }),
     onDone: {
       target: "pollingOrder",

src/stores/payment/payment-events.ts

@@ -11,6 +11,7 @@ export type PaymentEvent =
       category?: string | null;
       planId?: string | null;
       commercialOfferId?: string | null;
+      chatActionId?: string | null;
     }
   | { type: "PaymentPlanSelected"; planId: string }
   | { type: "PaymentPayChannelChanged"; payChannel: PayChannel }

src/stores/payment/payment-state.ts

@@ -22,6 +22,7 @@ export interface PaymentState {
   requestedGiftPlanId: string | null;
   isFirstRecharge: boolean;
   commercialOfferId: string | null;
+  chatActionId: string | null;
   commercialOffer: CommercialOfferSummary | null;
   selectedPlanId: string;
   payChannel: PayChannel;
@@ -49,6 +50,7 @@ export const initialState: PaymentState = {
   requestedGiftPlanId: null,
   isFirstRecharge: false,
   commercialOfferId: null,
+  chatActionId: null,
   commercialOffer: null,
   selectedPlanId: "",
   payChannel: "stripe",

src/stores/user/machine/actors/profile.ts

@@ -1,7 +1,10 @@
 import { fromPromise } from "xstate";
 
 import { getUserRepository } from "@/data/repositories/user_repository";
-import type { UserEntitlementSnapshotData } from "@/data/schemas/user";
+import type {
+  UserEntitlementsData,
+  UserEntitlementSnapshotData,
+} from "@/data/schemas/user";
 import { UserStorage } from "@/data/storage/user/user_storage";
 import type { UserView } from "@/stores/user/user-view";
 import { Result } from "@/utils/result";
@@ -15,6 +18,7 @@ import {
 export interface UserFetchData {
   user: UserView | null;
   snapshot: UserEntitlementSnapshotData | null;
+  entitlements?: UserEntitlementsData | null;
 }
 
 export const userFetchActor = fromPromise<UserFetchData>(async () => {
@@ -31,14 +35,17 @@ export const userFetchActor = fromPromise<UserFetchData>(async () => {
         creditBalance: entitlementsResult.data.creditBalance,
       })
     : null;
+  const entitlements = Result.isOk(entitlementsResult)
+    ? entitlementsResult.data
+    : null;
   if (snapshot) await userStorage.setEntitlementSnapshot(snapshot);
 
-  if (Result.isErr(userResult)) return { user: null, snapshot };
+  if (Result.isErr(userResult)) return { user: null, snapshot, entitlements };
 
   const view = applyEntitlementSnapshotToView(
     toView(userResult.data),
     snapshot,
   );
   await userStorage.setUser(userResult.data);
-  return { user: view, snapshot };
+  return { user: view, snapshot, entitlements };
 });

src/stores/user/machine/profile-flow.ts

@@ -49,6 +49,7 @@ const applyFetchedUserAction = userFetchDoneSetup.assign(
         context.currentUser,
       isVip: snapshot?.isVip ?? context.isVip,
       creditBalance: snapshot?.creditBalance ?? context.creditBalance,
+      entitlements: event.output.entitlements ?? context.entitlements,
       isLoading: false,
     };
   },

src/stores/user/machine/session-flow.ts

@@ -10,6 +10,7 @@ const clearUserAction = profileMachineSetup.assign(() => ({
   avatarUrl: null,
   isVip: false,
   creditBalance: 0,
+  entitlements: null,
 }));
 
 export const userMachineSetup = profileMachineSetup.extend({

src/stores/user/user-context.tsx

@@ -18,6 +18,7 @@ interface UserState {
   avatarUrl: string | null;
   isVip: boolean;
   creditBalance: number;
+  entitlements: MachineContext["entitlements"];
 }
 
 type UserSnapshot = SnapshotFrom<typeof userMachine>;
@@ -59,5 +60,6 @@ function selectUserState(state: UserSnapshot): UserState {
     avatarUrl: state.context.avatarUrl,
     isVip: state.context.isVip,
     creditBalance: state.context.creditBalance,
+    entitlements: state.context.entitlements,
   };
 }

src/stores/user/user-state.ts

@@ -2,6 +2,7 @@
  * User 状态机：State 形状 + 初始值
  */
 import type { UserView } from "@/stores/user/user-view";
+import type { UserEntitlementsData } from "@/data/schemas/user";
 
 export interface UserState {
   currentUser: UserView | null;
@@ -9,6 +10,7 @@ export interface UserState {
   avatarUrl: string | null;
   isVip: boolean;
   creditBalance: number;
+  entitlements: UserEntitlementsData | null;
 }
 
 export const initialState: UserState = {
@@ -17,4 +19,5 @@ export const initialState: UserState = {
   avatarUrl: null,
   isVip: false,
   creditBalance: 0,
+  entitlements: null,
 };