Codex
271 lines
22 KiB
HTML
271 lines
22 KiB
HTML
<!DOCTYPE html>
|
|
<html lang="en">
|
|
<head>
|
|
<meta charset="UTF-8">
|
|
<meta name="viewport" content="width=device-width, initial-scale=1.0">
|
|
<meta name="description" content="Auto-Renewal Service Agreement for CozSweet - Domies Technology Limited">
|
|
<title>Auto-Renewal Service Agreement - CozSweet</title>
|
|
<style>
|
|
* {
|
|
margin: 0;
|
|
padding: 0;
|
|
box-sizing: border-box;
|
|
}
|
|
body {
|
|
font-family: Arial, sans-serif;
|
|
line-height: 1.6;
|
|
color: #595959;
|
|
background: #fff;
|
|
max-width: 900px;
|
|
margin: 0 auto;
|
|
padding: 20px;
|
|
}
|
|
[data-custom-class='body'], [data-custom-class='body'] * {
|
|
background: transparent !important;
|
|
}
|
|
[data-custom-class='title'], [data-custom-class='title'] * {
|
|
font-family: Arial !important;
|
|
font-size: 26px !important;
|
|
color: #000000 !important;
|
|
}
|
|
[data-custom-class='subtitle'], [data-custom-class='subtitle'] * {
|
|
font-family: Arial !important;
|
|
color: #595959 !important;
|
|
font-size: 14px !important;
|
|
}
|
|
[data-custom-class='heading_1'], [data-custom-class='heading_1'] * {
|
|
font-family: Arial !important;
|
|
font-size: 19px !important;
|
|
color: #000000 !important;
|
|
}
|
|
[data-custom-class='heading_2'], [data-custom-class='heading_2'] * {
|
|
font-family: Arial !important;
|
|
font-size: 17px !important;
|
|
color: #000000 !important;
|
|
}
|
|
[data-custom-class='body_text'], [data-custom-class='body_text'] * {
|
|
color: #595959 !important;
|
|
font-size: 14px !important;
|
|
font-family: Arial !important;
|
|
}
|
|
[data-custom-class='link'], [data-custom-class='link'] * {
|
|
color: #3030F1 !important;
|
|
font-size: 14px !important;
|
|
font-family: Arial !important;
|
|
word-break: break-word !important;
|
|
}
|
|
ul {
|
|
list-style-type: square;
|
|
}
|
|
ul > li > ul {
|
|
list-style-type: circle;
|
|
}
|
|
ol li {
|
|
font-family: Arial;
|
|
}
|
|
table {
|
|
border-collapse: collapse;
|
|
width: 100%;
|
|
margin: 15px 0;
|
|
}
|
|
th, td {
|
|
border: 1px solid black;
|
|
padding: 8px;
|
|
text-align: left;
|
|
}
|
|
th {
|
|
background: #f5f5f5;
|
|
}
|
|
h1, h2, h3 {
|
|
color: #000;
|
|
margin: 20px 0 10px 0;
|
|
}
|
|
h1 { font-size: 26px; }
|
|
h2 { font-size: 19px; }
|
|
h3 { font-size: 17px; }
|
|
a {
|
|
color: #3030F1;
|
|
text-decoration: none;
|
|
}
|
|
a:hover {
|
|
text-decoration: underline;
|
|
}
|
|
.footer {
|
|
margin-top: 40px;
|
|
padding-top: 20px;
|
|
border-top: 1px solid #ddd;
|
|
text-align: center;
|
|
font-size: 12px;
|
|
color: #888;
|
|
}
|
|
</style>
|
|
</head>
|
|
<body>
|
|
<div data-custom-class="body">
|
|
|
|
<div><strong><span style="font-size: 26px;"><span data-custom-class="title"><h1>AUTO-RENEWAL SERVICE AGREEMENT</h1></span></span></strong></div>
|
|
<div><span style="color: rgb(127, 127, 127);"><strong><span style="font-size: 15px;"><span data-custom-class="subtitle">Last updated <strong>January 01, 2025</strong></span></span></strong></span></div>
|
|
<div><br></div><div><br></div><div><br></div>
|
|
|
|
<div style="line-height: 1.5;"><span style="color: rgb(89, 89, 89); font-size: 15px;"><span data-custom-class="body_text"><strong>IMPORTANT NOTICE: THIS AGREEMENT AUTHORIZES AUTOMATIC RECURRING CHARGES TO YOUR PAYMENT METHOD. PLEASE READ IT CAREFULLY BEFORE SUBSCRIBING.</strong></span></span></div>
|
|
<div style="line-height: 1.5;"><br></div>
|
|
<div style="line-height: 1.5;"><span style="color: rgb(89, 89, 89); font-size: 15px;"><span data-custom-class="body_text">This Auto-Renewal Service Agreement ("<strong>Agreement</strong>") is entered into between you ("<strong>User</strong>" or "<strong>you</strong>") and <strong>Domies Technology Limited</strong> ("<strong>we</strong>," "<strong>us</strong>," or "<strong>our</strong>"), and governs the automatic renewal feature applicable to CozSweet subscription plans. This Agreement supplements and is incorporated into the <a href="membership-agreement.html" data-custom-class="link">Membership Service Agreement</a>. By subscribing to any CozSweet plan, you expressly authorize us to charge your designated payment method on a recurring basis as described below.</span></span></div>
|
|
<div style="line-height: 1.5;"><br></div>
|
|
<div style="line-height: 1.5;"><span style="font-size: 15px;"><span data-custom-class="body_text"><strong>Questions or concerns?</strong> Contact us at <a href="mailto:contact@banlv-ai.com" data-custom-class="link">contact@banlv-ai.com</a> and we will respond within 3 business days.</span></span></div>
|
|
<div style="line-height: 1.5;"><br></div><div style="line-height: 1.5;"><br></div>
|
|
|
|
<div id="toc" style="line-height: 1.5;"><span style="font-size: 15px;"><span style="color: rgb(0, 0, 0);"><strong><span data-custom-class="heading_1"><h2>TABLE OF CONTENTS</h2></span></strong></span></span></div>
|
|
<div style="line-height: 1.5;"><span style="font-size: 15px;"><a data-custom-class="link" href="#howworks"><span style="color: rgb(0, 58, 250);">1. HOW AUTO-RENEWAL WORKS</span></a></span></div>
|
|
<div style="line-height: 1.5;"><span style="font-size: 15px;"><a data-custom-class="link" href="#plans"><span style="color: rgb(0, 58, 250);">2. SUBSCRIPTION PLANS AND BILLING AMOUNTS</span></a></span></div>
|
|
<div style="line-height: 1.5;"><span style="font-size: 15px;"><a data-custom-class="link" href="#billing"><span style="color: rgb(0, 58, 250);">3. BILLING CYCLE AND CHARGE TIMING</span></a></span></div>
|
|
<div style="line-height: 1.5;"><span style="font-size: 15px;"><a data-custom-class="link" href="#failed"><span style="color: rgb(0, 58, 250);">4. FAILED PAYMENTS</span></a></span></div>
|
|
<div style="line-height: 1.5;"><span style="font-size: 15px;"><a data-custom-class="link" href="#notifications"><span style="color: rgb(0, 58, 250);">5. RENEWAL NOTIFICATIONS</span></a></span></div>
|
|
<div style="line-height: 1.5;"><span style="font-size: 15px;"><a data-custom-class="link" href="#cancel"><span style="color: rgb(0, 58, 250);">6. HOW TO CANCEL AUTO-RENEWAL</span></a></span></div>
|
|
<div style="line-height: 1.5;"><span style="font-size: 15px;"><a data-custom-class="link" href="#pricechanges"><span style="color: rgb(0, 58, 250);">7. PRICE CHANGES</span></a></span></div>
|
|
<div style="line-height: 1.5;"><span style="font-size: 15px;"><a data-custom-class="link" href="#refunds"><span style="color: rgb(0, 58, 250);">8. REFUNDS FOR RENEWED SUBSCRIPTIONS</span></a></span></div>
|
|
<div style="line-height: 1.5;"><span style="font-size: 15px;"><a data-custom-class="link" href="#minors"><span style="color: rgb(0, 58, 250);">9. AGE RESTRICTION</span></a></span></div>
|
|
<div style="line-height: 1.5;"><span style="font-size: 15px;"><a data-custom-class="link" href="#privacy"><span style="color: rgb(0, 58, 250);">10. PAYMENT INFORMATION AND PRIVACY</span></a></span></div>
|
|
<div style="line-height: 1.5;"><span style="font-size: 15px;"><a data-custom-class="link" href="#governing"><span style="color: rgb(0, 58, 250);">11. GOVERNING LAW AND DISPUTE RESOLUTION</span></a></span></div>
|
|
<div style="line-height: 1.5;"><span style="font-size: 15px;"><a data-custom-class="link" href="#updates"><span style="color: rgb(0, 58, 250);">12. UPDATES TO THIS AGREEMENT</span></a></span></div>
|
|
|
|
|
|
<!-- 1 -->
|
|
<div id="howworks" style="line-height: 1.5;"><strong><span data-custom-class="heading_1"><h2>1. HOW AUTO-RENEWAL WORKS</h2></span></strong></div>
|
|
<div style="line-height: 1.5;"><span style="font-size: 15px;"><span data-custom-class="body_text">When you subscribe to a CozSweet membership plan, auto-renewal is enabled by default. This means that unless you cancel before the end of your current billing period, your subscription will automatically renew for an additional period of the same duration, and your designated payment method will be charged the then-current subscription fee without further action required from you.</span></span></div>
|
|
<div style="line-height: 1.5;"><br></div>
|
|
<div style="line-height: 1.5;"><span style="font-size: 15px;"><span data-custom-class="body_text">Auto-renewal is designed to ensure uninterrupted access to your Membership Services. You may disable it at any time; see Section 6 for cancellation instructions.</span></span></div>
|
|
<div style="line-height: 1.5;"><br></div>
|
|
|
|
<!-- 2 -->
|
|
<div id="plans" style="line-height: 1.5;"><strong><span data-custom-class="heading_1"><h2>2. SUBSCRIPTION PLANS AND BILLING AMOUNTS</h2></span></strong></div>
|
|
<div style="line-height: 1.5;"><span style="font-size: 15px;"><span data-custom-class="body_text">The following subscription plans are subject to auto-renewal:</span></span></div>
|
|
<div style="line-height: 1.5;"><br></div>
|
|
<table>
|
|
<tr>
|
|
<th><span data-custom-class="body_text">Plan</span></th>
|
|
<th><span data-custom-class="body_text">Billing Cycle</span></th>
|
|
<th><span data-custom-class="body_text">Renewal Amount</span></th>
|
|
</tr>
|
|
<tr>
|
|
<td><span data-custom-class="body_text">Monthly Membership</span></td>
|
|
<td><span data-custom-class="body_text">Every 30 days</span></td>
|
|
<td><span data-custom-class="body_text">Current monthly plan price at time of renewal</span></td>
|
|
</tr>
|
|
<tr>
|
|
<td><span data-custom-class="body_text">Quarterly Membership</span></td>
|
|
<td><span data-custom-class="body_text">Every 90 days</span></td>
|
|
<td><span data-custom-class="body_text">Current quarterly plan price at time of renewal</span></td>
|
|
</tr>
|
|
<tr>
|
|
<td><span data-custom-class="body_text">Annual Membership</span></td>
|
|
<td><span data-custom-class="body_text">Every 365 days</span></td>
|
|
<td><span data-custom-class="body_text">Current annual plan price at time of renewal</span></td>
|
|
</tr>
|
|
</table>
|
|
<div style="line-height: 1.5;"><br></div>
|
|
<div style="line-height: 1.5;"><span style="font-size: 15px;"><span data-custom-class="body_text">The specific price applicable to your subscription plan is displayed on the purchase screen before you confirm your subscription. Prices may vary by region due to local currency, exchange rates, and applicable taxes.</span></span></div>
|
|
<div style="line-height: 1.5;"><br></div>
|
|
|
|
<!-- 3 -->
|
|
<div id="billing" style="line-height: 1.5;"><strong><span data-custom-class="heading_1"><h2>3. BILLING CYCLE AND CHARGE TIMING</h2></span></strong></div>
|
|
<div style="line-height: 1.5;"><span style="font-size: 15px;"><span data-custom-class="body_text">Your payment method will be charged automatically within 24 hours before the end of each billing period. The renewal charge initiates the next subscription period, which begins immediately upon the expiration of the current period.</span></span></div>
|
|
<div style="line-height: 1.5;"><br></div>
|
|
<div style="line-height: 1.5;"><span style="font-size: 15px;"><span data-custom-class="body_text"><strong>Example:</strong> If your monthly subscription activates on January 1, your payment method will be charged on or around January 30 for the next 30-day period beginning February 1.</span></span></div>
|
|
<div style="line-height: 1.5;"><br></div>
|
|
<div style="line-height: 1.5;"><span style="font-size: 15px;"><span data-custom-class="body_text">Charges are processed by the Stripe or Coolpays through the payment method associated with your account on that platform. The transaction will appear on your payment statement as a charge from the applicable payment platform.</span></span></div>
|
|
<div style="line-height: 1.5;"><br></div>
|
|
|
|
<!-- 4 -->
|
|
<div id="failed" style="line-height: 1.5;"><strong><span data-custom-class="heading_1"><h2>4. FAILED PAYMENTS</h2></span></strong></div>
|
|
<div style="line-height: 1.5;"><span style="font-size: 15px;"><span data-custom-class="body_text">If a renewal charge fails due to insufficient funds, an expired payment method, or any other reason, the following process applies:</span></span></div>
|
|
<div style="line-height: 1.5;"><br></div>
|
|
<ul>
|
|
<li data-custom-class="body_text" style="line-height: 1.5;"><span style="font-size: 15px;">The system may automatically retry the charge up to 3 times at approximately 24-hour intervals;</span></li>
|
|
<li data-custom-class="body_text" style="line-height: 1.5;"><span style="font-size: 15px;">We will notify you via in-app notification or registered email of the failed payment;</span></li>
|
|
<li data-custom-class="body_text" style="line-height: 1.5;"><span style="font-size: 15px;">If all retry attempts fail, your membership will expire at the end of the current billing period and your account will be downgraded to the free tier;</span></li>
|
|
<li data-custom-class="body_text" style="line-height: 1.5;"><span style="font-size: 15px;">To restore your membership, you will need to manually subscribe again with a valid payment method.</span></li>
|
|
</ul>
|
|
<div style="line-height: 1.5;"><br></div>
|
|
<div style="line-height: 1.5;"><span style="font-size: 15px;"><span data-custom-class="body_text">We recommend ensuring that your payment method on file with the applicable payment platform remains current and valid to avoid service interruption.</span></span></div>
|
|
<div style="line-height: 1.5;"><br></div>
|
|
|
|
<!-- 5 -->
|
|
<div id="notifications" style="line-height: 1.5;"><strong><span data-custom-class="heading_1"><h2>5. RENEWAL NOTIFICATIONS</h2></span></strong></div>
|
|
<div style="line-height: 1.5;"><span style="font-size: 15px;"><span data-custom-class="body_text">We will send you a renewal reminder via in-app push notification and/or your registered email address before each automatic renewal. Please ensure that:</span></span></div>
|
|
<div style="line-height: 1.5;"><br></div>
|
|
<ul>
|
|
<li data-custom-class="body_text" style="line-height: 1.5;"><span style="font-size: 15px;">Push notifications are enabled for the CozSweet application on your device;</span></li>
|
|
<li data-custom-class="body_text" style="line-height: 1.5;"><span style="font-size: 15px;">Your registered email address is current and you regularly check it.</span></li>
|
|
</ul>
|
|
<div style="line-height: 1.5;"><br></div>
|
|
<div style="line-height: 1.5;"><span style="font-size: 15px;"><span data-custom-class="body_text">Failure to receive a notification due to disabled push notifications, an incorrect email address, or messages being filtered as spam does not exempt you from the renewal charge.</span></span></div>
|
|
<div style="line-height: 1.5;"><br></div>
|
|
|
|
<!-- 6 -->
|
|
<div id="cancel" style="line-height: 1.5;"><strong><span data-custom-class="heading_1"><h2>6. HOW TO CANCEL AUTO-RENEWAL</h2></span></strong></div>
|
|
<div style="line-height: 1.5;"><span style="font-size: 15px;"><span data-custom-class="body_text">You may cancel auto-renewal at any time through your account settings on the applicable payment platform (Stripe or Coolpays) (Stripe or Coolpays). Cancellation must be completed at least 24 hours before the end of the current billing period to take effect for the upcoming renewal. After cancellation, you will retain access to Membership Services through the end of the current billing period.</span></span></div>
|
|
<div style="line-height: 1.5;"><br></div>
|
|
<div style="line-height: 1.5;"><span style="font-size: 15px;"><span data-custom-class="body_text">We are not responsible for failed cancellations resulting from your failure to follow the correct procedures or meet the cancellation deadline.</span></span></div>
|
|
<div style="line-height: 1.5;"><br></div>
|
|
|
|
<!-- 7 -->
|
|
<div id="pricechanges" style="line-height: 1.5;"><strong><span data-custom-class="heading_1"><h2>7. PRICE CHANGES</h2></span></strong></div>
|
|
<div style="line-height: 1.5;"><span style="font-size: 15px;"><span data-custom-class="body_text">We reserve the right to change the price of any subscription plan at any time. If we increase the price of your current plan, we will provide at least 30 days' advance notice by in-app notification or registered email. The new price will apply starting from the first renewal cycle that occurs after the notice period.</span></span></div>
|
|
<div style="line-height: 1.5;"><br></div>
|
|
<div style="line-height: 1.5;"><span style="font-size: 15px;"><span data-custom-class="body_text">If you do not wish to continue at the new price, you must cancel your subscription before the new price takes effect. Your continued subscription after a price change constitutes your acceptance of the new price.</span></span></div>
|
|
<div style="line-height: 1.5;"><br></div>
|
|
|
|
<!-- 8 -->
|
|
<div id="refunds" style="line-height: 1.5;"><strong><span data-custom-class="heading_1"><h2>8. REFUNDS FOR RENEWED SUBSCRIPTIONS</h2></span></strong></div>
|
|
<div style="line-height: 1.5;"><span style="font-size: 15px;"><span data-custom-class="body_text">Renewal charges are generally non-refundable once processed. We may, at our sole discretion, approve a refund in the following circumstances:</span></span></div>
|
|
<div style="line-height: 1.5;"><br></div>
|
|
<ul>
|
|
<li data-custom-class="body_text" style="line-height: 1.5;"><span style="font-size: 15px;">You request a refund within 24 hours of the renewal charge and have not used any premium features during that renewed period;</span></li>
|
|
<li data-custom-class="body_text" style="line-height: 1.5;"><span style="font-size: 15px;">A verified technical failure on our end rendered the Membership Services completely inaccessible for more than 72 continuous hours during the renewed period;</span></li>
|
|
<li data-custom-class="body_text" style="line-height: 1.5;"><span style="font-size: 15px;">Applicable consumer protection laws in your jurisdiction provide a mandatory right to a refund.</span></li>
|
|
</ul>
|
|
<div style="line-height: 1.5;"><br></div>
|
|
<div style="line-height: 1.5;"><span style="font-size: 15px;"><span data-custom-class="body_text">To request a refund, contact us at <a href="mailto:contact@banlv-ai.com" data-custom-class="link">contact@banlv-ai.com</a>. Alternatively, you may request a refund directly through the Stripe or Coolpays in accordance with their respective refund policies. Please note that platform-level refund decisions are ultimately made by the respective platform and are outside our control.</span></span></div>
|
|
<div style="line-height: 1.5;"><br></div>
|
|
|
|
<!-- 9 -->
|
|
<div id="minors" style="line-height: 1.5;"><strong><span data-custom-class="heading_1"><h2>9. AGE RESTRICTION</h2></span></strong></div>
|
|
<div style="line-height: 1.5;"><span style="font-size: 15px;"><span data-custom-class="body_text">Auto-renewal subscriptions are available only to individuals who are at least 18 years of age and no older than 60 years of age. <strong>Individuals under 18 or over 60 are not permitted to subscribe to any auto-renewing plan or make any payment under this Agreement.</strong> Any subscription completed in violation of this age restriction will be subject to immediate termination without refund.</span></span></div>
|
|
<div style="line-height: 1.5;"><br></div>
|
|
<div style="line-height: 1.5;"><span style="font-size: 15px;"><span data-custom-class="body_text">If a subscription has been made in violation of this age restriction, the account holder or their legal guardian should contact us immediately at <a href="mailto:contact@banlv-ai.com" data-custom-class="link">contact@banlv-ai.com</a> to request cancellation.</span></span></div>
|
|
<div style="line-height: 1.5;"><br></div>
|
|
|
|
<!-- 10 -->
|
|
<div id="privacy" style="line-height: 1.5;"><strong><span data-custom-class="heading_1"><h2>10. PAYMENT INFORMATION AND PRIVACY</h2></span></strong></div>
|
|
<div style="line-height: 1.5;"><span style="font-size: 15px;"><span data-custom-class="body_text">All payment transactions are processed exclusively through the Stripe or Coolpays. We do not directly collect or store your payment card or bank account details. For information on how we handle your data, please refer to our <a href="privacy-policy.html" data-custom-class="link">Privacy Policy</a>.</span></span></div>
|
|
<div style="line-height: 1.5;"><br></div>
|
|
|
|
<!-- 11 -->
|
|
<div id="governing" style="line-height: 1.5;"><strong><span data-custom-class="heading_1"><h2>11. GOVERNING LAW AND DISPUTE RESOLUTION</h2></span></strong></div>
|
|
<div style="line-height: 1.5;"><span style="font-size: 15px;"><span data-custom-class="body_text">This Agreement shall be governed by and construed in accordance with the laws of Hong Kong Special Administrative Region, without regard to its conflict of law principles.</span></span></div>
|
|
<div style="line-height: 1.5;"><br></div>
|
|
<div style="line-height: 1.5;"><span style="font-size: 15px;"><span data-custom-class="body_text">Any dispute arising out of or in connection with this Agreement shall first be resolved through good-faith negotiation. If unresolved within 30 days, the dispute shall be referred to and finally resolved by arbitration administered by the Hong Kong International Arbitration Centre (HKIAC) in accordance with its administered arbitration rules in force at the time of the dispute.</span></span></div>
|
|
<div style="line-height: 1.5;"><br></div>
|
|
|
|
<!-- 12 -->
|
|
<div id="updates" style="line-height: 1.5;"><strong><span data-custom-class="heading_1"><h2>12. UPDATES TO THIS AGREEMENT</h2></span></strong></div>
|
|
<div style="line-height: 1.5;"><span style="font-size: 15px;"><span data-custom-class="body_text">We may update this Agreement from time to time. Updated versions will be published within the CozSweet application. If a material change adversely affects your rights, we will provide at least 30 days' advance notice. Your continued use of the auto-renewal feature after the effective date of any update constitutes your acceptance of the revised Agreement.</span></span></div>
|
|
<div style="line-height: 1.5;"><br></div>
|
|
<div style="line-height: 1.5;"><span style="font-size: 15px;"><span data-custom-class="body_text">This Agreement constitutes a part of the <a href="membership-agreement.html" data-custom-class="link">Membership Service Agreement</a> and has equal legal effect. In the event of any conflict between this Agreement and the Membership Service Agreement with respect to auto-renewal matters, this Agreement shall prevail.</span></span></div>
|
|
<div style="line-height: 1.5;"><br></div>
|
|
|
|
|
|
|
|
</div>
|
|
|
|
<div class="footer">
|
|
<p>© 2025 Domies Technology Limited |
|
|
<a href="membership-agreement.html">Membership Service Agreement</a> |
|
|
<a href="privacy-policy.html">Privacy Policy</a> |
|
|
<a href="https://www.banlv-ai.com/">Home</a>
|
|
</p>
|
|
</div>
|
|
|
|
</body>
|
|
</html>
|